Last week Air Canada filed for bankruptcy protection from their $13 million debtors. Yesterday and today they have cancelled all flights, all 200 of them, citing the ice storm and a shortage of glycol (de-icer). I would not be wanting to catch my ship and have this happen to me. I hope not too many cruisers were affected. Yikes!
I've believed for a few years now that this may be one industry in need of regulation. Airlines are becoming vicious in their customer service and lousy in their product offerings. I'm beginning to despise them as much as insurance companies.
Location: Wisconsin....about 100 miles south of the Frozen Tundra and 70 miles east of Camp Randall
Re: Air Canada
Deregulation was one of the worst things that could happen to the airline industry in retrospect! I think the government needs to step in and set limits again. I would rather pay a little more and get better service than pay a ridiculously low fare and get the horrid customer service that is out there right now.
Crown Princess 1/18/14....the NEW Me, Myself and I cruise!
My husband works for Air Canada, and because of this bankruptcy thing he may lose his job after 35 years, or be asked to take a drastic pay cut. We are waiting to hear what happens because this will directly affect our next planned cruise ( we may NOT be going after all). He also heard that those flights delayed out of Toronto were not due to the weather, but due to the fact Air Canada would not pay for the de-icing fluid!
Funny how their CEO made about $1.25million with over $3 million in incentives last year. And for that they owe $13 BILLION to creditors.
They claim to be a full service airline but don't act like one, more like a no-frills airline. They continue to order new aircraft (lease not buy), have spun off Tango, Zip, AC Jetz creating MORE management positions in the company. If there is a competitor they try to squeeze them out with below-cost prices and by flooding the market with seats.
To top it off Robert Milton blames everyone, and everything else for their problems, except the people running the airline, including himself.
Be thankful some of these guys aren't running the cruise industry. At least out here we have Westjet, and Alaska to get to the US.
I apologize. I originally said $13 million, but meant to say $13 billion as corrected by Richard. Donna: I didn't believe for a second that there was a "shortage" of glycol. It wasn't the least bit suprising that mid-week they file and by weekend they had a convienient storm to blame stuff on. Good luck to Mr. rollerdonna.
We flew Air Canada on Apr. 5th out of Toronto to Miami to catch the 4:00pm sailing of the Carnival Triumph.
We were due to leave at 10:15am, but did not get out until 2:15pm. That was after transferring to another plane because the first one we settled in on could not get de-iced because they were out of fluid for the 2nd time in two days. Our flight was the last one allowed out of Toronto that day.
While I always thought that the 10:15am flight time was not allowing much margin for error in getting aboard the ship, we would have been doomed even if we flew out the day before, as so many people recommend. Even fewer flights got out of Toronto on Friday. We missed the ship. We had to stay in Miami, fly to Houston on Continental and then on to Cozumel by Sunday afternoon, where we caught up with the Triumph on Monday.
I think the flights were guaranteed by Carnival, but we had excellent help from Lux travel in Montreal, making all the arrangements to get us caught up with the ship. Carnival gave my wife and I $77.00 US each off on a future cruise (within 18 months) for missing the first two nights. It did make for a hectic start to our 1st Cruise Experience. Tim