I was in line today, and of course I got into a cruise conversation..It seem this woman went to Vienna to take a Danube cruise..Well, guess what happened..the Danube was dry...Instead of a cruise they were BUSSED to the ports..<oh my> Can you imagine traveling that far for a cruise, to have a bus trip !!! I never got far enough to know what compensation, if any they got...She also told me she could not book the Jewel crossing since it was all booked...I told her to wait till the the final payment time and have her ta try again...She looked at me like I had given her a life line..she never knew that she said..The lack of knowledge, or communication between clients and some ta's is lacking it seems...This simple piece of knowledge made this ladies day
Trip, with her book & tea!
Chat Hostess & Board Moderator