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Old August 23rd, 2004, 01:48 AM
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Default No discounts RCCL/ Celebrity. Write a letter

OK, there has been many a post on the Celebrity and Royal Caribbean message boards about the no discounting by TA's for a cruise. What is posted on RCCL & Celebrity sites for pricing is what the TA's have to charge.

So write a letter or e-mail RCCL and let them know you really disfavor the idea. Be specific and let them know that this pricing keeps you from thinking about booking.

Remember a year back when they tried to charge for the T pools on the Millennium class ships? There was enough hype and letters that this charge was reversed.

Cruisers do have a say but without back up to contact and let them know your feelings will do no good just posting on the message boards.
Write that letter or e-mail
.
.

Constellation Sept 7, 2004
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Old August 23rd, 2004, 06:02 AM
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Default Re: No discounts RCCL/ Celebrity. Write a letter

Whom do i write the letter too? This new practice has convinced me not to book another cruise with them. We are looking to go to Alaska next year maybe and I think we will now stick with Princess!

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Old August 23rd, 2004, 07:17 AM
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Default Re: No discounts RCCL/ Celebrity. Write a letter

Steve, as i am reading this post..what comes on tv, but a Royal Carribbean commercial.
Maybe it's a sign

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Old August 23rd, 2004, 08:01 AM
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Default Re: No discounts RCCL/ Celebrity. Write a letter

Interesting article Y2C. Personally we have found that booking directly with the cruise line either by telephone or via their e- mail,we have received pretty good discounts over the brochure rate. In one case a travel agent we occasionally deal with could not match the rate offered through the cruise lines's web site.(Strange as that may seem) Rates in Canadian dollars may have something to do do with the prices.

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Old August 23rd, 2004, 08:21 AM
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Default Re: No discounts RCCL/ Celebrity. Write a letter

Here's their policy change notice:

http://www.creative.rccl.com/sales/d...icy_Change.pdf

Does anyone have an address and/or e-mail address I can write to? I'd like to both send a letter and an e-mail.

Cheers,
Michelle P.

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Old August 23rd, 2004, 09:15 AM
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Default Re: No discounts RCCL/ Celebrity. Write a letter

I got this information from my TA.
The best approach is to write a letter to:

Jack Williams, President, Celebrity Cruise Lines
c/o Royal Caribbean Cruises International
1050 Caribbean Way
Miami, FL 33132

(305) 539-6000

For better results, keep your letter short, unemotional and factual. If it's a complaint, be sure to include your expectations on a satisfactory resolution to your complaint, if one is desired.

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Old August 23rd, 2004, 09:46 AM
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Default Re: No discounts RCCL/ Celebrity. Write a letter

ok as a former TA this is how i read this. This rule as i read it is to help your local TA's that have prefered status with RCCL and Celebrity from losing business to those huge internet wholesale travel agenices who basically under-cut the prices, they basically have no-overhead and are dealing on a volume basis, they buy the cabins in bulk and sell them for whatever price they feel like.
Most TA's have a set- price structure with the cruise lines they represent and that is what RCCL/Celebrity is trying to enforce.
You won't be paying brochure rates when you book with your TA.
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