Go Back   CruiseMates Cruise Community and Forums > People > Chit - Chat for Cruisers
Register Forgot Password?

Chit - Chat for Cruisers Open Forum for non-cruise posts. Please refrain from inflammatory rhetoric that could be considered offensive. We reserve the right to edit or delete for any reason.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old October 3rd, 2004, 09:24 PM
hedy levine
Guest
 
Posts: n/a
Default viking river cruise in Russia

We just returned from a Viking River Cruise starting in St. Petersberg and ending in Moscow. We love river cruising and had cruised with Viking through France. The experience of being in Russia was outstanding, however, the cruise ship was a big disappointment. There were about 160 passengers on board, but facilities, such as lecture rooms, meeting rooms, diningroom, and lounge areas were crowded and inadequate. The standard rooms were expecedly small, but in half the ship, the air conditioning wasn't working .

This was the third cruise in Russia with English speaking passengers. The crew, for the most part, was not ready for American, British, Canadian, and Scottish passengers. Few crew members, especially in the diningroom spoke or understood English. Service was far less than adequate, food selections were poor, although everything was presented beautifully. The kitchen continuously ran out of basics, such as bacon, tomatoes and MILK! To add to this problem, no apologies were made, we were told "no more" when asked for these items. The maitre 'd was rarely seen during meals- she should have been assisting the wait staff, particularly with requests or questions in English. she also needed to instruct them as to how to smile. A smile and simple "hello" from the crew makes a big difference on a ship, particularly a small one.
If Viking puts their name on a ship, they need to live up to the standards which they claim to maintain on other ships.
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old October 4th, 2004, 06:41 PM
VTJen
Guest
 
Posts: n/a
Default Re: viking river cruise in Russia

Sorry that the ship was so disappointing. It is a good thing that the beauty of Russia helped soften the unpleasantness.

VTJen
Sensation 2/2003
Majesty of the Seas 3/2004
Reply With Quote
Reply

Bookmarks

Similar Threads
Thread Thread Starter Forum Replies Last Post
Viking River Cruise Russia Viking Pakhomov May 2006 jim d Viking River Cruises 0 May 30th, 2006 09:43 AM
Russia River Cruise Beverly V Viking River Cruises 2 November 22nd, 2004 08:04 AM
Viking River Cruise - Russia mimi Viking River Cruises 36 August 9th, 2004 12:33 AM
Russia river cruise mimi Ask CruiseMates Staff 1 July 10th, 2002 01:34 PM
Russia River Cruise BETTY Ask CruiseMates Staff 1 February 8th, 2001 08:38 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 04:54 PM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1