Hi there i have a interview coming up to work as a sales assistant for sellingduty free products on board. But i have no idea of what kind of questions they will ask on the day. So if anyone would be kind enough to help get through it it would be most appreciated.
I would research the policies of the shops, such as returns, warranties etc. Remember they will be looking for a big friendly smile, an outgoing person who is not afraid to work with the public and someone who shows confidence. Just curious, which line are you interviewing with, do you sign a contract for six months or more, and you don't have to be specific but is the pay rate over US minimum wage? I know a young man who mentioned he would like to work on a cruise ship and I was just wondering what he could expcet if pursued it. Good Luck and remember SMILE.
Three important qualities for a position such as this are:
1) retail sales experience;
2) product familiarity; and
3) a bright, cheery disposition.
Selling on a cruise ship is akin to selling in a department store. They carry many lines of merchandise such as fragrances, jewelry & watches, wearing apparel, leather goods,
wines & liquors, etc. Any sales or buying experience that you might have with any of these products would be helpful, especially if you have any real degree of expertise in a particular line of merchandise.
It would also be good for you to understand what "duty-free" means for the customer. It means that the purchaser is getting the products free of any duties or taxes. It does NOT mean that the purchaser won't have to pay any such charges when going through Customs back in the U.S. That determination will depend on the total cost of goods that the customer and his/her family will have purchased during the cruise, both on the ship and in the ports, plus other factors.
Good luck with your interview. Go in with a positive outlook, and you'll do just fine.