THIS IS A SCAM SCAM SCAM. This has been the most expensive mistake I have ever made. I am so frustrated with myself, because I cannot believe I of all people got hooked into a "free cruise" promotion scam. This 'free' vacation to the Bahamas is ending up costing me $528. They make it all sound so great, for example, this is the package that I ended up paying for: "Your spectacular vacation itinerary includes:
YOUR 2 NIGHT CRUISE:
2 Night Cruise for two aboard the Grand Celebration to Grand Bahama Island, with all your meals, entertainment and activities included onboard.
$50.00 in Casino Match Play valid aboard ship in the Par-A-Dice Casino.
AND YOUR CHOICE OF FLORIDA DESTINATIONS:
3 Days & 2 Nights resort accommodations in sun-kissed Fort Lauderdale, FL. with complimentary buffet dining for 2 adults. (3 meals per day per person).
3 Days & 2 Nights resort accommodations in magical Orlando, FL. with complimentary buffet dining for 2 adults. (3 meals per day per person).
AND YOUR CHOICE OF:
7 Days transportation by Alamo or Budget Rent-A-Car while in Florida with unlimited mileage during your vacation.
$100 gas reimbursement."
Too good to be true? IT IS!
WHAT THIS ACTUALLY ENDED UP MEANING:
- First, I'v waited a total of 3 hrs on hold to talk to customer service.
- They claim that the ship is the finest in the port of palm beach, but think your worst Carnival Cruise liner. Cheap Cheap Cheap. In fact its actually a refurbished freighter.
-"all meals" onboard: Only at select dining areas. Only includes water, and coffee for drinks.
-"3 Days & 2 Nights resort accommodations": Remember, you already paid for this, but guess what, theres an additional $15 per person per day 'Hotel Resort Fee' to be paid on arrival, PLUS hotel taxes and surcharges. There are additional fees if you chose the package where you stay in their hotel in the Bahamas as well.
-"7 Days transportation" or "$100 gas reimbursement": You also though this was already cover because, well, thats what they told you you were getting!! But no. If you chose the 7 day transportation (this is from the trip package letter they sent me) "please plan on a total estimated cost of $75.00 to cover the following expenses: Rental car facility charge, Concession recoupment fee, Florida Surcharge, Tire/Battery fee, Vehicle License fee, State tax, and if you are 21-24 there is an additional fee of $25 per day. ALSO you can expect to pay a $400 deposit for the car. If you go trough all this, where do you park the car while you are at sea? You can either drop it off "at the nearest airport" and take a taxi to the ship, or you can park the car at the pier for $17 per day. I didn't have experience with trying to get the $100 gas reimbursement, but I know you have to save all your receipts and go through another process.
-While on board: You will have to pay an additional gratuity "service charge" of $17 per person per day (pretty standard for cruises, but still, another cost they didn't tell you about upfront). You will be charged 15% automatic gratuity for anything you buy on board or service you partake in. This charge is one of my favorites: "Fuel Surcharges". This is their exact words "in the event that the price of oil is greater than $40" you will be charged $12 per person per day....OIL HAS NOT BEEN BELOW $40 IN SINCE 2003!
All this roughy calculates to a added of costs at least $301 assuming you drink water the entire time and don't buy any products or services on board.
Feeling like canceling? You can, but you pay hefty fees (I paid $100 to cancel), and guess what, its all non-refundable. Their is a Florida state law that you can cite to get your money back, but it as to be within 30 days of payment.. see here: Statutes & Constitution :View Statutes : Online Sunshine
I hope this help anyone considering this cruise and or its promotions, pretty much anything under the "Grand Celebration" ship, "Grand Bahamas Cruises" or "Holiday Cruise Line". Its all horrible.
This "Free Cruise" ended up costing me $528, if I went through its all I would have paid at least $829, not including flights. For that price I could have booked a 7-day cruise on a decent cruise line.
Please please do not make the same mistake.