HELP ME **Grad student researching how people book cruises**
I'm a grad student doing a research project on how people book cruises. I would love to get a sense of the whole process from when you get the idea to cruise to the actual booking and EVERYTHING in between.
Information that would be helpful include:
Why cruise vacations?
What research /planning do you put in before you book?
What websites do you visit?
Do you use an agent to book? How did you find the agent?
What was the most important factors in your decision?
What is the most frustrating part of the whole process?
**What advice & suggestions would you give any first time cruiser about the whole experience and process??**