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Old November 15th, 2009, 07:51 PM
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Default What The Heck Happened???!

Seemed like the site was out of commission since Wednesday.....
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Old November 15th, 2009, 07:57 PM
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Dean:

Check the Announcement at the top of the page.

Take care,
Mike
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Old November 15th, 2009, 07:57 PM
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Not sure exactly, I am sure Mike will give us the whole scoop later once things have settled down. I have heard a few bits and pieces, but nothing conclusive about what exactly happened. I created a new username and password because my usual one didn't work. I am sure once it all shakes out, it will be nice.
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Old November 15th, 2009, 08:02 PM
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Well there ya go. Mike and I posted at the same time. Glad it is all back up. It's been tough on me to go for over two weeks without reading and posting then to come home and no Cruisemates... That is just wrong I needed a CM fix badly!
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Old November 15th, 2009, 08:03 PM
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It sure looks different.......I've been having withdrawls......but I can get use to this........

Mike.......thanks for the heads up.........

Hope to post more.....





Sharon
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Old November 15th, 2009, 08:07 PM
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Beenie:

Email me and I'll try to see why you could not log in with your old ID. The biggest issue is the passwords are case sensitive.

If that doesn't work email me and I'll reset your password.

mmastell@cruisemates.com

Take care,
Mike
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"There is a great difference between being well traveled and just having been to many places." ~Me

"Fear is the assassin of dreams." ~Me
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Old November 15th, 2009, 08:12 PM
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Mike I even reset the password, and it wouldn't work either, even when I cut and pasted it from the reset email. I did email you at 'customer-service@cruisemates.com' but decided to just create a new profile because I have a very short attention span lol. There's no rush to fix it. I think you are going to be up to your eyeballs in alligators for a while with this so once the dust settles we can fix it. It's all good. Just glad to be back with my peeps!
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Old November 15th, 2009, 08:14 PM
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Mike,

Thanks for filling us in!

After cruising around the site, I noticed that you've answered this question several times already....

It's gunna take a little while to get used to where everything is, and how to use this new format. As you may have noticed, I don't always adjust well to change.....!
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Old November 15th, 2009, 08:21 PM
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Thumbs up What the Heck Happened?!?

Well, I couldn't post this message, but I'll try again.

Mike, are you the hero in all of this? If so, we owe you a debt of thanks. I had terrible withdrawl symptoms!

Judy
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Old November 15th, 2009, 08:31 PM
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Thanks Mike!!! It feels good to be my old self again !
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Old November 15th, 2009, 08:33 PM
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Judy,

I had nothing to do with it. Not the hero. The Internet Brands staff are the ones who got it solved.

Take care,
Mike
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"There is a great difference between being well traveled and just having been to many places." ~Me

"Fear is the assassin of dreams." ~Me
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Old November 15th, 2009, 08:33 PM
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I'm so sorry! I had no idea when I left town that shutting off my computer would shut down all of CruiseMates.
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Old November 15th, 2009, 08:44 PM
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See what happens when the Moose is on the loose?
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Old November 16th, 2009, 12:10 PM
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We are really sorry - this has been a real nightmare for all of us - apparently it isn't just Cruisemates that is affected - something terrible happened with many Internet Brands web sites - and they aren't talking about it yet because they haven't solved it yet.

IN any case - don't even bother trying to change your password and re-logging in - that process is not working. if you really want to get in you can easily log in using Firefox.
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Old November 16th, 2009, 01:39 PM
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Hey folks,

Having been in the wacky and wonderful world of IT since punched cards and IBM 360 mainframes (I still have a green card - and those who have been where I have will know what I mean - and it doesn't have anything to do with immigration) I can appreciate the nightmare you have just gone through.

I had ( am am still having) the same userid/password recognition issue that BW had. I reregistered also.

It's not a big deal, believe me, and I will keep trying every few days with the old info.

The good news is that the site is back ! Talk about withdrawal sysmptoms !!!!

Thanks to all of you who converted the site and fixed the gliches. I hope you didn't have to live on machine coffee and peanut butter Nabs.....

Sid1944 (who used to be sid1962)
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