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Old April 6th, 2010, 12:09 PM
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Default Buy the insurance and get your passports

It has been a while since I posted here but I felt this was important enough to share with all of you. Some of youmay not have known that I lost my job of 16 years, back in Sept and have started a new one just 2 months ago. I took a big big cut in pay so I have not been to interested in thinking about vacationing or cruising. I think you can understand that, but I am so thankful to get another job, especially in these hard times. Hope you all are doing well and I say Bon Voyage to all who are cruising and hello to some old friends.

This is a case that buying the insurance sure paid off. A friend of mine is sure glad that they bought it and I can not stress enough to BUY THE STUFF. IT IS CHEAP compared to what COULD HAPPEN. Also, GET YOUR PASSPORTS!!!!!
They took a cruise out of Galvasont on the Carnival Conquest.
Here is her story:

Hi John....Ok, here we go..... The cruise was horrible !! It didn't have anything to do with Carnival though. Carnival is Rockin Awesome !!! My daughter thought she was having an allergic reaction the night before we left. She went to the ER in Galveston and he said that is what it was and he gave her some meds and said go on the cruise and have a great time, you will be better by the morning.
SHE DIDN'T GET BETTER......SHE GOT WORSE !!!! We went without passports because we figured that the person that would get hurt would be the youngest grandson, so we put him in Camp Carnival and figured we handled that problem.... So Jamaica will NOT let anyone out of the country without a passport, so that was out of the question and that was our first port....So my daughter laid in the hospital on the ship, they were having problems finding a vein to start an IV, and I said let's look in her feet and if we can find one in her head you can put one in there. They finally did get one, but had to use a Peds Cath cuz her veins are so small. The doctor on the ship told me that the Cayman Islands will issue passports if the patient is admitted to the hospital, because that is what he did just the week before with someone else, so that is what he did. She was admitted to the hospital in the Cayman's and her and her husband sat and waited to find out what they thought she had. They didn't have a clue. The ships doctor didn't have a clue, he took pictures and sent them to Miami and they didn't have a clue. So Once the Cayman's decided that they couldn't diagnosos it, they got real scared and issued passports for both her and my son in law, up graded her status and called for a Medical Ambulance which turned out to be a lear jet, and said get her out of my hospital and out of my country !! She went to the Cleveland Clinic in Ft Lauderdale, and had Doctors swaming her, Infectious Control was there, Dermatologist were there and now her throat had started swelling shut...The wonderful ICU nurses came down and got 2 lines started so they didn't have to put in a PICC line, and they started giving her high doses of steroids... They took a biopsy, and Wednesday they determined that she has a rare disorder called "Sweet's Syndrome". don't know how she got it, how to prevent getting it again, but it is horrible. Thank the Lord we all did take out the insurance for the cruise, because they paid for all of her medical expenses plus her flight home here to Arkansas, and they are paying for all of us to go on another cruise because ours was interrupted. I was onboard with 3 grandchildren....so next cruise I am NOT taking kids.... S0, needless to say it was not very fun....next time will be thou....

There is a postscript to this story also:

I can't remember if I mentioned, that Carnival went above and beyond anything I could have ever ever imagined. Then went to the hospital to visit my daughter and helped them with clothing and bought them lunch. I have received a email from a person from Customer Service on the Conquest checking on her, and one from the Doctor, so they truly do care !!!

We have all heard a lot of horror stories about different cruise lines, including Carnival but I think this one will go in the books as a great one for Carnival. Thank you for reading and I hope it changed the minds of some of you and for you that did not know, let this be an encourgement to buy the insurance and get your passports
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Old April 6th, 2010, 12:27 PM
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John,
Thanks so much for sharing your experience. It is wise advice that could save people from financial ruin or worse. I can imagine nothing worse than being in a foreign country in need of life saving medical care without the means to pay for it, or the means to return home.

Since I started getting my open water scuba certification, I went ahead and joined DAN (Diver Alert Network) which cost me $55 to cover my entire family. This cover repatriation or medical evacuation should any of us be more than 50 miles from home for the next year. They also offer trip insurance as well, but it is a bit more expensive than some.

Do you know what company and plan your daughter purchased her insurance from?
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Old April 6th, 2010, 01:20 PM
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No Beenie I do not know but will find out. They are all basicaly the same deal. Just so you know. That was just a friend and not my daughter....I ask her permission to use her story so that people will be more alert to what the insurance means. I can not even imagine having to go to a hospital in a 3rd world country.
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Old April 6th, 2010, 03:33 PM
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BigJohn,

Great to see you again!!!!

I do feel bad about the job situation but am glad that you have found something else for now.

Thanks for posting this. Insurance and Passports are two of the most important parts of a cruise. I know that I am a moderator and have to be impartial but when I read about people who cruise without a passport or don't even take out Medical Insurance, for their cruise, I just have to shake my head.

Take care and I really hope you come back more often! We miss you.
Mike

P.S. Because this is important information I have copied this to the "All Things Cruising" message board. It will be both there and here on Chit Chat.
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Old April 6th, 2010, 04:30 PM
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Thanks Mike and good to see ya
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Old April 6th, 2010, 04:33 PM
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Hi Old Pal....
I am thankful that this situation turned out well, and thank you for sharing it with us...This goes right to the very heart of the reason.. WHY take out insurance. ? The who me ? attitude, of not needing it, will haunt the ones who need it, and didn't get it..and you are so right, the cost is cheap,,,,When my gf and her family sailed recently, they got it, but their son didn't..I am going to forward this to them to understand how important it is...

I hope things are better for you now, with having another job...this economic situation has hurt so many;( Glad you stopped by Tootsie!
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Old April 6th, 2010, 06:35 PM
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Nice to see you too John---
you are so right about the insurance--you never know what might happen to you or family members---
Take care
Cheers
April
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Old April 7th, 2010, 06:04 PM
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I took the liberty of sending this great post to CCL and John Heald.

He posted it on his blog:
Let’s Be Frank John Heald's Blog

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