From time to time I have heard people complain about the disorganised boarding process at Carnival in Miami. For myself I think it is a lot better than days of old. I took my first cruise on Festivale in February of 1983. Back then the embarkation process was a mess. After exiting our taxi and giving up our luggage to the porters we proceeded to the terminal. As you enter the doors there is a huge long stairway to the next level. After climbing the stairs loaded with our carry on luggage we entered a huge room. At the far end of the room there was a row of agents. You chose the one by the letter of your last name A-C, D-F and so on. The agents processed everyone without the aid of computers in those days. We were given papers to fill out for proof of citizenship. Places to sit were scarce and we sat on the floor filling out our forms. Eventually we were processed and sent out the door toward the ship. There was a concrete walkway that led up to where the entrance to the ship was. We stood in line as we do today to have our pictures taken. Back then I bought the pictures which were $4.00 each.
Now when I board in Miami and am frustrated I think about the "good old days" and smile as I process. I for one think they do a good job considering how many people they have to process. The improvements in the Miami terminal are great and the lines move along fairly quickly. The one area I think could be improved is the counter where they open the onboard accounts. There are only a few agents available and many empty seats. We had a long line there. If they would put on even 2 more agents this would speed things up a bit.
“Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.“