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Old September 28th, 2007, 12:34 AM
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Default RCCL interview questions

Can anyone please tell me what to expect from an RCCL interview? I will be applying very soon and want to work for this co. more than any other. Any tips on questions to ask, questions to be answered, what impresses the interviewer most, etc. Would like to hear from any RCCL staff, crew. Thanks.
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Old October 3rd, 2007, 08:37 PM
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Did it occur to you it would help us if we knew what position you are applying for?
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Old October 3rd, 2007, 08:41 PM
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Why do you want to work for RCCL more than any other company?
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Old October 4th, 2007, 02:18 AM
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Quote:
Originally Posted by Paul Motter
Did it occur to you it would help us if we knew what position you are applying for?
Yes, I guess it would help to know which job, wouldn't it? I would be interviewing for entry level reception or purser's desk. Thanks.
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Old October 4th, 2007, 01:25 PM
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Then I would think you would want to display good "people skills" which means the ability to listen carefully to someone's question and give a relevent answer. Never, under any circumstances display any impatience or an attitude that is anything but helpful.

They may ask you what you would do under certain circumstances. I would read any articles I could find on "face to face customer service" or "handling customer complaints"
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Old October 5th, 2007, 01:12 AM
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Mulitple languages are needed for the pursers desk also . . esp now that RCCL has put the 'international' back in Royal Caribbean International . . .

many of the smaller ships are being deployed over the next couple years to South America and Asia/Austrailia. I'm seeing an influx of native Spanish speakers and Asian pursers this year.

I'm assuming you're from the state of GA in the US, not the country in Russia? I've yet to see anyone in 5 years of working for the company behind the pursers desk from the US. Once I saw an asst manager from Canada. Mostly we have eastern Europeans, Filipinos or South Americans at the desk. Most all the USA folk go to cruise staff, except for the few mariners (one captain and a couple of enviro officers I know)

Still, never say never - with all ships they're pumping out over the next few years, they NEED people! I just saw a chart where they say there's almost 40,000 shipboard employees these days. Think an average of 1000 crew per 22 ships and turning over twice a year? Lots of jobs there!

Just a matter of presenting and selling yourself!
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Old October 5th, 2007, 01:57 AM
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Default Thanks for the good advice

Thanks, Paul and SZ for the helpful info. I have always wondered why so few Americans behind the desk...in fact, so few in general. I do feel that I will fit right in.
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Old November 12th, 2007, 06:25 AM
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do you have any updates for us?
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Old May 30th, 2008, 10:43 PM
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Hi Enchantment 04,
So sorry for not replying to your post sooner. No news on the job front. I went back to school and will be graduating in August. I'll be revving up the job search again soon. Still ready to get onboard! Thanks for your interest.

Have a great contract on the Liberty. I have a good friend on that ship...one of my favorite people on the planet.
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Old May 30th, 2008, 11:29 PM
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You might want to check out NCL as well, they might not have a great deal of openings currently in the American fleet, but I am sure there will be more openings when u graduate. There was no room on the Pride of America, but I was hired for the international fleet instead, and I am leaving for the Pearl tomorrow, btw I am an Assistant Financial Accountant (Assistant Purser). Good luck with the hunt!
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Old May 31st, 2008, 12:57 PM
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Quote:
Originally Posted by cello8619
You might want to check out NCL as well, they might not have a great deal of openings currently in the American fleet, but I am sure there will be more openings when u graduate. There was no room on the Pride of America, but I was hired for the international fleet instead, and I am leaving for the Pearl tomorrow, btw I am an Assistant Financial Accountant (Assistant Purser). Good luck with the hunt!
Thanks for the tip. I'll be applying with all recruiters and lines. I just have to get through this semester...one of my toughest yet...and then I'll be in nonstop search mode.
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