Working for Steiner-A definate NO! Not even as the Medi-Spa

[HelenaFilipe]

Hi Satine777,

If you read what the people wrote about Steiner, you can have an idea what is working with Steiner, unfortunately is real...
But if you are looking just to have an experience on the ship and no matters the money or the conditions....try it.
The truth is if you go work there you will have great moments specialy with people that you will meet.
But honestly think about it....because with Steiner is not a dream...

[xmichxfx]

Hi, does anyone know if you have to pay the $650 or more to terminate the contract early? Please help!!!

[daand]

Hi xmichxfx,

No they do not, there are other arrangements that will be in your contract once you apply. I am not completly up to date about contracts any more since it was almost 2 years since I've worked for Steiner.
You could read about my experiences on The true story about working as a Personal Trainer on Cruise Ships..

Good luck with your desicion
Daan

[MasterNotCommander]

My wife worked for Steiner as a Fitness Instructor and was treated appallingly, after her first trip she still hasn't covered her debts from all the fees from flying to the UK, living in the UK and training. A the time she was on commission (reading Daands blog this may have recently changed). The worst thing that happened is the ship sailed to Brazil and she hasn't received her Seamans book yet so was flown back to the UK for it for two weeks then flown back to the ship, but these costs were all deducted from her salary.
I still work at sea, and have seen some awful treatment of the steiners. I wouldn't recommend my worst enemy to join them. I am still friends with a few steiner spa managers and managers in steiner ashore and even they agree that the company is morally bad.

[dizzybell]

Originally Posted by dalialagoon

STEINER - not a place for professional people.
THE ACADEMY - the worst training ever. Rude, arrogant, non-skilled and " no brain" trainers. Just former workers on ships that finally found a nice and warm place to earn money. If you dare to say " don't treat me like cattle " they start threatening you and label you as having " negative attitude ". They will do everything possible to put you down and to feel stupid.
Training is only about how to sell the awful ELEMIS products.
The " Spa Tours " are embarrassing.
I lately met the owner of Steiner, the daughter of the founder. Seems to be a nice lady (I like her pink diamond ring). I think she worked very hard to keep the business going after her father death, but they lost control now. The manager of Steiner Academy (her son in law), is too weak and being the only man working in a place with only women made him to loose the sense of reality.
I was probably lucky to have a good ship. The things have changed completely when I got there. The ship staff was much better than those from the Steiner Academy's. But the Spas managers are still mad about selling ELEMIS. The only thing interest that them is " how much retail " have you done per day. No interest about performing good or quality treatments. The SPA guests should complain because they are sick of being pushed every treatment with ELEMIS sales. They were sick of this attitude we were more than embarrassed.

[dizzybell]

Sorry Was meant to be a reply to this thread not a copy and paste!! Basically I really need some help after reading all of these appalling reviews. I have an interview with Steiner and am now terrified about working for them. I really want to work on a cruise ship but I don't know of any other companies that employ from england. Can anyone please help me and recommend any other cruise companies I could possibly work for. Thank you.

[Opaloopa]

Originally Posted by curlysue

took a job aboard a cruise ship. Once onboard you are at the mercy of the company. They do not adhere to working hours. There are constant threats of being fired if you dare complain.The spa managers are power hungry bitter women who use that power to control and manipulate staff.One manager (Erica McEvitt) treated the spa as her own brothel-hooking up girls with the officers.She obviously got something in return ?Money
If girls refused life onboard would become hell for them.This woman had power because of her connections with people onboard.
Steiner does not care about anyhing as long as they get money. They throw people off at the gangway with no money or travel arrangements.There is no notice period.YOu can be told one morning that you are fired and you need to get of fthe ship that day. They dont give you your pay and theres nothing you can do. The services are a sham.. Cooking oil is used for massage and people are expected to pau $150 for it.
On 2 of the ships I worked on the galvanic machines(for facials) were broken bus still used on the clients...and the staff had to pretend that they were working. Steiner is the company with probably the worst work ethic in the world. There are not much more than a gang of thugs with a company that is listed on the stock exchange! And when you work for them you are at their mercy....remember that before signing the contract(which is totally illegal- and they only get away with it because they trade at sea)

[Opaloopa]

I am new to cruising who is Stiener? If this is true and I have no reason to doubt that it is, this is horrible and should be reported.

[daand]

Hi MasterNotCommander, Thanks for reading my blog, yes there have been recent changes in the pay structure, there is now a base salary, which is still not a lot.

@Opaloopa; I've written a whole blog post about "are the horror stories about Steiner true?": Check this out: Is It For Me? | Information about working as Personal Trainer on Cruise Ships

It is up to you if you want to do it. Steiner does train thousands a year, it is a interesting opportunity..

Any other questions, let me know..

[Miki Golden]

101% TRUE, I WORKED FOR THEM 8 YEARS COZ MY FINANCIAL PROBLEMS AT HOME BUT THEY ARE DEVILS<I CANT WAIT TO JOIN SOME GROUP WHO WANT TO SUE STEINER ABOUT MODERN SLAVERY.. Looking forward to that!!!

[Miki Golden]

Should be reported! But to whom? There is no ILO or similar organizations to report this or sue them! I am the first one who will do it but where,how,to whom? I worked for them 8 years coz my financial problems at home and I didnt have another choice but it was for sure 8 years MODERN SLAVERY... Who ever want to sue them,please contact me,I have plenty of materials against the DEVILS (Steiner leisure Ltd)..

[Miki Golden]

YES,you have to!!! They took from my commission $650 when I was at home! They are DEVILS! I cant wait to join somebody who want to sue them..

[clare gale]

Hi,
I have read through some messages left on some forums about how people felt working for Steiner.
Before I signed up to the job, I too read lots of reports and fully understood what would be required of me if I was to be accepted as a massage therapist working on a cruise ship.
I spent weeks trawling though both the negative and positive comments that people made so was fully aware of exactly what the job would entail as well as living accommodation, work load, working hours and retail requirements.
I was fortunate enough at the age of 46 to have spent 8 months working on Crystal Serenity in 2010 and 2011 as a massage therapist and travelled to some of the most amazing places. I made some incredible friends and experienced things that I really thought would not be possible for someone ordinary like me.
Yes I retailed and made both the company and myself some money. I actually enjoyed the challenge, it was the company policy so although it was challenging at times, I felt no problem with following the criteria set by someone else.
The living accommodation was small and over the time I spent onboard had 3 different room mates with a varying degree of success. Getting on with someone is half the battle and you can soon become able to live together in a way that allows you both some space and companionship but it was challenging at times.
The benefits far out weighed the negatives, the ability to travel, earn some money and experience life at sea was such an amazing gift to me. If you are someone who is prepared to work extremely hard, party a little and have some adventures then I would highly recommend it.
If you are a home bird and would miss home comforts, not used to giving your all in the work place and not like a challenge, then maybe this is not for you.
Read the small print and know exactly what you are signing up to, then you will not be disappointed when your pay is not what you expect or your hours are more than you thought.
Everyone on board will have their own story to tell, some good and others not so good. I am just telling you of my experience and can honestly say that I had the time of my life!

[Biker_Bear]

Ok so i have looked into Cruise ship work came across this thread after a crap reply from someone at Steiner..

looked online found alot of massage jobs on cruise ships and was all through OneSpaWorld, aka Steiner.

filled in the online application form, iv never worked in a spa or so on before i did massage self employed since i passed in 2013 so at least a year or more experience.

the response i got was

Thank you for your email.

I am sorry to advise you that there is no availability for this position. However, please feel free to contact us in 12 months time to see if the situation has changed at all.

Thank you once again for your interest in our Company, and we wish you success in your future endeavours.

[WorldMD]

I have worked as MediSpa physician for the past 5 years. I started with this company the year it went into business (2008) and I LOVE MY JOB. I have seen this job open up opportunities for my spa team mates, colleagues and for me. You save a lot of money with this job. It is a job and a lifestyle. I have the best memories of my work onboard doing a decent and honest job making people feel better and improving their cruise experience. Unfortunately as everything on life, a ship job and shiplife is not for everyone.

[Mark M]

Wow! I googled Steiner forum and this thread is the first thing that comes up.
It is outrageous that this company is allowed to continue with these practices.
My sister spent a fortune and got all the way to the training centre in Kent to then be sent back to France because she failed a smear test. This is after their doctor told her it wasn't a problem and she should make the trip.
Then it turned out the embassy had made a mistake with her visa. It wouldn't have been a problem to sort it out while she was training but there was no way they would let her even though it wasn't her fault.
I have since heard her friend was sent back because she had a scar on her knee from an operation she had a year ago and hadn't included in her application. Seriously.
As for the contract. My sister was told she would be paid $800 per month and then after she had spent all the money on the visa, medical etc was told it was actually $600! As the other gentleman pointed out this is a company listed on the stock exchange. How does it get away with these practices. DO NOT WORK FOR THEM UNDER ANY CIRCUMSTANCES!!!

[user999]

From what I've heard from spa crewmembers, what bothers them the most is pressure from managers to sell Elemis products. You are massage specialist, but being forced to push product sale. 2 for the price of 1. There's a high turnover in that job, onboard of course. Steiner is constantly looking for new employees. I guess it's hard to find one who is willing to put up with it.

[Gmarie2405]

Everything written in here is bullsh*t.

[user999]

Originally Posted by Gmarie2405

Everything written in here is bullsh*t.

This isn't a poll.
If you have any compelling constructive arguments to oppose the majority, I sure would like to hear about it.

[Gmarie2405]

Best time of my life working for steiner... Returning next month... There hasn't been any problems... Depends on the manager I guess I've been lucky.

[Beaverweaver]

This thread is unbelievable. I worked for Steiner for 10 years and had the time of my life, yes it was hard work and you are pushed sometimes to the limit. But there is one thing for sure, I wouldn't be where I am today without Steiner.

You get out what you put in......too many lazy/spoilt people that want everything on a plate.. It's not a vacation its work!

I don't know one person whether they liked it or not, that wouldn't say they achieved way more than they would have ever done, had they not done a contract with Steiner. Even if it was the way not to do things we all took something from it to improve ourselves.

People seriously think Steiner makes all the money, it costs a fortune for them to be on board.

Granted ships is most certainly not for everyone, it takes time to settle in, this isn't just a change of job, its home, country the lot.. you have to go with an open mind.

But if its not for you or you decided to go home, don't blame everyone else.

Don't listen to third parties or a friend of friend, Chinese whispers are a nightmare. Live your own life and try for yourself. But if living away from home for 9 months, working hard, meeting new people and travelling is not for you then don't apply, don't waste your time and money.

The only bitter people I know from Steiner are those that failed.

Good luck and make your own choice.

[White]

Originally Posted by curlysue

took a job aboard a cruise ship. Once onboard you are at the mercy of the company. They do not adhere to working hours. There are constant threats of being fired if you dare complain.The spa managers are power hungry bitter women who use that power to control and manipulate staff.One manager (Erica McEvitt) treated the spa as her own brothel-hooking up girls with the officers.She obviously got something in return ?Money
If girls refused life onboard would become hell for them.This woman had power because of her connections with people onboard.
Steiner does not care about anyhing as long as they get money. They throw people off at the gangway with no money or travel arrangements.There is no notice period.YOu can be told one morning that you are fired and you need to get of fthe ship that day. They dont give you your pay and theres nothing you can do. The services are a sham.. Cooking oil is used for massage and people are expected to pau $150 for it.
On 2 of the ships I worked on the galvanic machines(for facials) were broken bus still used on the clients...and the staff had to pretend that they were working. Steiner is the company with probably the worst work ethic in the world. There are not much more than a gang of thugs with a company that is listed on the stock exchange! And when you work for them you are at their mercy....remember that before signing the contract(which is totally illegal- and they only get away with it because they trade at sea)

Hi everyone,

I worked last year for Steiner ,a full contract 8 months.There are a small changes inside the company but Steiner is far away from good ethic regulation.

Its the same torture and slavery with contract signed by you.(/or me)


The adventure,travel,training and advantages,all in one, doesn't balance the torture working for Steiner.Not at all.

I still feel pain remebering Steiner Ldt.

Open your eyes before thinking about Steiner Ltd.

[dranish]

ACUPUNCTURE AT SEA
last month I worked with Steiner for 15 days as an Acupuncturist on Disney Dream Cruise to know their work procedure and environment, so that I should send the Acupuncturists from my country to learn the skills in Acupuncture . They are providing Acupuncture worldwide on cruise lines. Working on sea is a wonderful experience for those who are new in Acupuncture and want to travel free of cost. They are offering this service on the cruise along with their Spa Department. The status of the Acupuncturist is of officer grade, so lot of respect is given to the acupuncturist by the whole cruise staff. Free accommodation and free food is available on board, which makes the journey exciting. Lot of things to be learned during this period. You will learn how to communicate with the new guests and to tell them about acupuncture, which makes you perfect in your coming practice. Upper staff like Dan Brown (Director Operations) and Stephanie (Manager) are very cooperative and you can discuss your problems with them directly. Both are senior Acupuncturists, so can better understand your woes. Sometimes differences with the Spa managers occur, but you can consult with Dan Brown in this regard and the problem can be solved easily
If you got a chance to join this, don't miss

Dr. Anish Gupta
M.D. PhD (Acupuncture)
Director Principal
Indian Institute of Acupuncture Research & Allied Sciences
National President
Acupuncture Science Association of India

[taoist]

Unfortunately the position of Accupuncturist is not the same as the normal SPA or Fitness instructor, the benefits are not very good. The Accupuncturist and Dermatologist are the only two positions which get some good benefits, everybody else has poor contract terms.

[Bruce Chafkin1]

Taoist,
I agree completely.
Acupuncturist has a pretty sweet deal with Steiner.
The rest are still treated like slaves.
MLC2006 has legally forced Steiner to behave a bit better - but they are still one of the worst employers out there.
Every week I have at least one Steiner girl trying to resign from Steiner and come to work on the Hotel side.

After all these years, I am still amazed that Steiner gets away with the terrible things they do to their employees.

[ewet]

Hi guys! I need some help. I was a Steiner girl also in 2009.
I really need the hot stone massage papers (how to do it step by step) if somebody still have it. I would appreciate so much! You could take a photo of it and send me.
Thanks a lot!
Eva

[Lilymb]

Hey.
I've applied to work on Steiner, (as no where employes people who have no experience, I'm just qualified as a massage therapist). I know it's gonna be tough, living in a small room with room mates and working extremely long hours etc etc... I've a interview next month in Dublin, what should I expect and how should I prepare myself??
Thanks in advance ladies and gents

[taoist]

Originally Posted by Lilymb

Hey.
I've applied to work on Steiner, (as no where employes people who have no experience, I'm just qualified as a massage therapist). I know it's gonna be tough, living in a small room with room mates and working extremely long hours etc etc... I've a interview next month in Dublin, what should I expect and how should I prepare myself??
Thanks in advance ladies and gents

Hi ,

Welcome to the forum, without sounding rude, please give the search feature a try, there are loads of posts asking this same question regarding Steiners and the interview process.
You should have no problem getting employed if you have qualifications, most staff dont, they have very high turnover and most staff are from the Phillipines and Thailand now and even they leave. If your doing it for the money dont bother, but if you are doing it for the experience of travelling and working on a ship, then go for it, most Steiners have a good time in the short term. Do it for a contract, not any longer and try and if you like ships, move to direct employment position with a cruise line.

[djilas900]

hi everybody i am a hairdresser and am going to interview in a few weeks can somebody please tell me what to expect in interview what a are we going to there and olso if i pass what is like in a traning what are we going to do there? please reply thanks

[jorlakiind]

would you know of any other consessionaries in the usa that I could apply to? im not having any luck. I am a hairdresser, and have only found Steiner, Canyon Ranch, italian Ocean View, german Spa Futuresse, Friseur Jummel.