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Old July 10th, 2014, 02:00 PM
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Default IT Jobs on board

I am looking for some advice from any crew members who work in an IT related field on board. I am a 25 yo IT guy from NJ, USA and really want to work in IT on a cruise ship.

How tough is it to get there jobs?

How many hours a week do you work?

Any Resume` suggestions?

Any other comments for me?

Cheez
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  #2 (permalink)  
Old July 10th, 2014, 07:41 PM
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Quote:
Originally Posted by cheez330 View Post
I am looking for some advice from any crew members who work in an IT related field on board. I am a 25 yo IT guy from NJ, USA and really want to work in IT on a cruise ship.

How tough is it to get there jobs?

How many hours a week do you work?

Any Resume` suggestions?

Any other comments for me?

Cheez
Since you are from the USA, there are a few basics to get out of the way first.
You need to have a valid passport.
You need to have a clean police record.
You cannot have any visible tattoos or piercings.
You must be able to pass a level 5 drug test to be hired.
During your contract (3 to 6 months), you will be subject to random drug and alcohol tests. Failing one of these tests means immediate termination.

Once onboard, alcohol consumption is very limited. Exceeding the limits gets you a one way plane ticket home - at your expense - very quickly.
Salary varies from line to line. You can expect to start at something like $3,500 per month.
Single cabin.
Your hours will vary dramatically from day to day - up to 13 hours per day.
There are no days off.
On many ships the IT Officer is a one man department. If you go ashore and a key system goes down, the Captain and your boss will not be very happy.
Many of the onboard systems are proprietary cruise hotel systems that are variations of land-based hotel systems. Having a working knowledge of Fidelio and Micros would be a good start.
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Old July 11th, 2014, 08:08 AM
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Default IT Job

Excellent, I fit most of those qualifications.

Overall, how many IT positions are there on each ship?

What should I do to break into the industry?

How often do they hire new people for these positions?
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Old July 12th, 2014, 07:34 PM
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Medium to small ships have just one IT Officer onboard. Sometimes there is a part time assistant. That's why it is often difficult to go ashore in port.
Turnover in these positions is quite high.
They seem to be constantly hiring new ones.
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Old July 14th, 2014, 05:00 PM
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Another Question, is it true that it is very hard for Americans to get a job on a cruise ship?
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Old July 14th, 2014, 06:59 PM
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Quote:
Originally Posted by cheez330 View Post
Another Question, is it true that it is very hard for Americans to get a job on a cruise ship?
It is generally nearly impossible - except on an American flag ship (there are very few of those).
The vast majority of our fellow Americans who previously managed to find jobs on cruise ships failed so spectacularly that most companies are unwilling to take any more chances with US employees.
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Old July 14th, 2014, 09:07 PM
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So . . . let me give you a "second opinion" ;-)

I worked for RCI for a dozen years. On the 'mid sized' ships, we had 3 people. the larger (Freedom and Oasis class) there might be 4? I'd say 1 out of every 5 or 6 IT people were from the US. UK, India and eastern Europe are the norm. Tattoos on that line are OK (non-offensive, saw a lot of arms, legs and a bit of hands, back of neck).

The IT peeps do work some LONG hours - be prepared NEVER to get off on a turnaround day (keeping guest check in at the terminal going smoothly). Sea days are busy due to shops/bars POS machine issues. As far as shore leave - there is always a 'duty guy' left on the ship, not an issue when you have a bigger team. RCI IT people who are not the manager will be sharing. BUT - they are going to be nicer, outside cabins.

Here are some links for you - as far as breaking in, google every cruise line and look for their 'careers' site - also look at sites like monster or indeed.com.

Royal Caribbean job site
Royal Caribbean Shipboard Careers

In addition to the online headhunters, they use outside agencies or 'hiring partners' to screen - so here's the US one
Seven Seas Group : Home : Recruitment for jobs on cruise ships.

And I dug thru my old posts as I KNEW this topic has been covered but the search on this site wasn't bringing it up - a job description
IT Positions onboard

more RCI related sites
RCI/Azamara/Celebrity hiring websites

Good luck and post back here what happens - many people find this forum when looking for jobs on ships.
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Old July 14th, 2014, 10:12 PM
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Default IT Job

Thanks guys,


Truly I have read a lot about working in IT jobs on a cruise ship and none of the articles or blogs reference a complete lack Americans on board. I assume it is somewhere in between none and a lot *shrug*.

As for my qualifications, I most definitely fulfill the technical specifications that I read. I already work long hours (we are client serving so we have to accommodate international clients), my absolute passion is technology, and I love interacting with people especially about computers. I already do both hardware and software tech support along with a load of systems administration on many versions of Windows. On top of that, I sit on the E-board and am webmaster of a local charity. In my spare time, I am working towards my A+ and eventually my Network+ certs.

I have already applied to jobs at:

RCCL IT Infrastructure Specialist
DCL IT Technical Analyst
Oceania CL Systems Manager
Regent SSC Systems Manager

And all the recruiters I could find. I didn't do Seven Seas Group because they ask for some serious personal information(a copy of my passport, social security number, etc.) It made me a little to nervous to apply, because I am basically giving them the tools to commit identity theft. I also applied to one http://cruiseshipemployment.ca/. Can anyone tell me if this is legitimate? For some reason no recruiters(besides excite recruitment) can ever get back to me on a subject.

Cheers,
Cheez
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Old July 14th, 2014, 11:51 PM
sz sz is offline
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Justcruisin is a legit site, but then Seven Seas is also. JC is out of Canada, SS out of US. Both really ARE hiring partners for cruise lines. SS has a better reputation than JC . Even if you get thru on a RCCL/Celebrity/Azamara site, they're going to send you to one of those for screening and giving all your info to. (look at the list on RCL website link for hiring partners - you'll see both ..... http://www.royalcareersatsea.com/pag...iring_partners and pick USA from the dropdown list)


If you're asking for one of the recruiters to get back with you - you might be waiting for a LONG time, esp if your question requires more than a simple sentence. And . . . if you haven't heard anything, give it a week and resend. Keep your name on top of the pile - they get a LOT of resumes and it doesn't hurt to be persistent.
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Old July 15th, 2014, 11:35 AM
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Cool man, thanks for all your help. Is there anything I could do while I am waiting to make my resume` appear more attractive to potential recruiters? I am actually studying for my Comptia A+ certification but is there another one I could also look into?
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