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  #1  
Old February 23rd, 2015, 01:44 PM
The Grinch The Grinch is offline
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Default Celebrity Cruises - The Truth

If you come from a country with democracy, you will despise your time working for Celebrity Cruises.

Without a doubt the worst company (cruise or otherwise) I have ever worked for.

I am writing this as a worker, not as a guest entertainer.

I spent ten years out of the industry and was mortified to see what it had turned into, basic exploitation.

People from countries that have been beaten into submission are the only people that will work for this company. I am not degrading certain countries but if you are used to freedom and choice, do not work for this company.

The days of cruise ships being fun and used for travelling the world are over. If you are lucky enough to have spare time, this company will find another department for you to work in. Don’t for one minute think that if your department is closed that you will have time off.

Elevator duty, tender duty, dining room duty, sanitation duty are added to your normal rostered duties. And if OPP level 3 hits be warned, it gets worse.

The most common saying by HR is, “You will be sent home.” It’s their way of threatening staff with termination if they have an opinion or they fight the power.

I could write for hours about how disgraceful the conditions are but it will only get me frustrated and angry about how I was lied to and attempted to be manipulated.

The days of “wanting” to work on cruise ships are gone and replaced by people that “have to”.

I truly feel sorry for anyone who has just started in the industry.

It used to be so fun!!!!!!
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  #2  
Old February 23rd, 2015, 05:16 PM
mynamesdan mynamesdan is offline
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haha I'm about to start my first contract with Celebrity cruises.... What was your job role?
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  #3  
Old February 24th, 2015, 07:10 AM
The Grinch The Grinch is offline
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Casino. What dept are you going in to?
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  #4  
Old February 24th, 2015, 09:41 AM
The Grinch The Grinch is offline
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Where are you going in to?
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Old February 24th, 2015, 01:15 PM
mynamesdan mynamesdan is offline
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Guest relations, I will be flying to Sydney in a couple weeks to join the Solstice.

Too late for me to turn back now
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  #6  
Old February 24th, 2015, 01:45 PM
The Grinch The Grinch is offline
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Where are you from? Guest relations may be ok cos you should know what you're in for. Regarding the hours you work, days off etc. I hated Celebrity cos I was use to Carnival and Holland America where you were respected for your profession. I found with Celebrity you were simply another body to "fill the gaps". I was a casino dealer by profession but was ordered to work in the restaurant showing people to their tables during my time off. As mentioned previously, I was required to perform other duties that I believe I should not be doing. I hope you have a good time but be prepared for the rules. It's ridiculous!!!!!!
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Old February 24th, 2015, 03:24 PM
mynamesdan mynamesdan is offline
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I'm from England, and thanks for the advice. I really hope I don't get put in the restaurant or kitchen haha they are two jobs I don't think I could enjoy on land or at sea.

Where are you from and what ship were you on?
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  #8  
Old February 25th, 2015, 03:58 AM
taoist taoist is offline
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Quote:
Originally Posted by mynamesdan View Post
Guest relations, I will be flying to Sydney in a couple weeks to join the Solstice.

Too late for me to turn back now
You will be fine, guest relations is a well defined role and generally there is so much work in that department, they wont be diverting you to any other department to help. That you can be sure of!!

The casino department has more unusual hours because they can only work when the ship is not in port, also the role is more night orientated from evening till early hours on port days (except for sea days which is all day). So potentially there are times when they can be pulled and allocated to other departments for duties.

Celebrity is part of the RCCL group and RCCL is making huge cutbacks in terms of staff, they are doing everything they can to get their pound of flesh from the staff and this is reflected in significantly reduced salaries and heads per department.
At one point Royal had better terms and rep amongst the cruise lines as a place to work. Many people would leave other cruise lines to go to Royal (and associated companies) but now they are just another player and there are better deals to be found elsewhere.
On the flip side there is a lot of discrimination on cruise ships.Being a Brit in guest services will give you an advantage in terms of promotion. If you stick it out for a while, you will find the rate at which you can be promoted can be quite quick. You will get the opportunity to go for assistant front desk manageer, front desk manager, guest services manager etc. All have better terms pay etc.
Or you stick it out for a while and then apply for another cruise line.

Remember with Celebrity and most cruise lines, you are only ever a contractor. You do 6 months contracts and then you get another contract, no matter how long you work for them, you will only ever be a contractor. Should they not wish to rehire they wont, likewise should you do a contract and not like it, you simply dont come back. Guest services always need people though so you'll never be out of the job

Anyway dont worry, you will have an exciting few months ahead and will get to see a lot of the world and get paid for it. Do a contract see how you feel at the end and go from there.

Good luck.
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  #9  
Old February 27th, 2015, 07:18 AM
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Quote:
Originally Posted by The Grinch View Post

It used to be so fun!!!!!!
Not really. Working Saturdays and Sundays for 8 months was never fun.
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  #10  
Old February 27th, 2015, 11:30 AM
The Grinch The Grinch is offline
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Both those fellas do make good sense especially about getting their pound of flesh. I am Australian so I am use to workers having rights and a degree of power and opinion.

I was contracted as a casino dealer. My beef was, prior to boarding I agreed to work in the casino for 8 to 10 hours a day (if required), at no time did I agree to work "in any department" for 8 to 10 hours a day.

I was told that the casino would not open in ports, therefore I would not be required to work during this time. I was very wrong. When I confronted management about the situation I was told, "like it or leave".

As mentioned previously, I had 10 years away from the cruise industry and had nothing but positive thoughts about working on them again. However I was so bitterly disappointed.

I hope you have an awesome time and take advantage of the opportunity.

Lets hope you don't get back to me and say, "you were right".
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