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Old May 2nd, 2014, 04:57 PM
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Default Rcl bogo sale for may

This is actually a pretty good sale. I have been getting good reductions on my clients bookings today. Some as high as nearly $800.


Check your bookings for 2015 and 2016. (Nothing for 2014) They will reduce/reprice.
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RCL
Princess
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HAL
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Old May 2nd, 2014, 05:18 PM
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Yes it's a very good sale. I have gotten reductions on two cruises. One for $950 and the other for $1155. Get it while it lasts.
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Old May 2nd, 2014, 09:06 PM
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Yep, this Buy One Get One Half Off is definitely stirring interest! Been busy all day yesterday and today booking and rebooking this special. Doesn't apply to holiday sailings and a few others, but many in 2014 are available - just booked 6 cabins today in oceanview cabins on the Grandeur of the Seas in July - $685 off the second person! And booked a wedding party of 52 on the Allure for next April who are going only because of the special. So it's having the desired affect.

Pete
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Old May 2nd, 2014, 09:20 PM
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Curious about the travel agent point of view on sales causing you to rebook tons of fares while also earning you less money as the price goes down.

Isn't that depressing?
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Old May 2nd, 2014, 09:54 PM
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My agent was happy. I guess some may not be. I had two previously booked cruises for 2015 that were eligible for this promotion, and the combined new prices were $1380 less - both bookings were for junior suites. But instead of taking the savings I moved up to Grand Suites on both sailings which kept her commissions on them the same as before give or take a few dollars.
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Old May 2nd, 2014, 11:37 PM
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Quote:
Originally Posted by aerospace View Post
Curious about the travel agent point of view on sales causing you to rebook tons of fares while also earning you less money as the price goes down.

Isn't that depressing?
It's a good thing/bad thing. It's good for our clients, so we're happy for them. And yes, it lowers our commission and it causes us more work. But most good agents look at their clients as part of the family, so we do what's necessary to keep them happy because we want their repeat business and their referrals.

At the same time, when cruise lines offer specials like this, we do tend to get more calls and make more bookings, so what we lose on one hand, we gain on another.

In the end, it's all about providing good service to the client, which is what makes us different from booking with the online sites and booking directly with the cruise line.

Pete
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Old May 3rd, 2014, 01:24 AM
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Hi all,

Just wondering if I could call and get a discount on a cruise for March 2015 that we have already booked or is this for only new bookings?

We are diamond members so we already have had a discount applied.

Thanks for your help.

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Old May 3rd, 2014, 12:22 PM
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Quote:
Originally Posted by Comet Cruiser View Post
Hi all,

Just wondering if I could call and get a discount on a cruise for March 2015 that we have already booked or is this for only new bookings?

We are diamond members so we already have had a discount applied.

Thanks for your help.

Gail
Comet Cruiser
It's not for new bookings only, so call your agent and have them reprice this for you! It's a great deal and should not be missed as so far all of those I've repriced for my clients have come out much better than any other discount (resident rates, senior, military, past guest).

Pete
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Old May 3rd, 2014, 01:06 PM
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Quote:
Originally Posted by Dave Beers View Post
My agent was happy. I guess some may not be. I had two previously booked cruises for 2015 that were eligible for this promotion, and the combined new prices were $1380 less - both bookings were for junior suites. But instead of taking the savings I moved up to Grand Suites on both sailings which kept her commissions on them the same as before give or take a few dollars.
I had the same thought. Since we had already booked the Grand Suite, I thought why not move up to the Owners Suite. The rep looked at the numbers and I would have to come up with more money which would have negated the savings that I got on the Grand Suites so I stayed put. But that is a very good way to go.
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Old May 3rd, 2014, 05:22 PM
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One of the dirty little tricks some unscrupulous agents like to pull is that when the price goes down, instead of calling the client and letting them know the price went down, they automatically bump them up to a higher level. Then they call the client and tell them how wonderful they are because they were able to get them a free upgrade!

When prices go down, the agent should contact the client and let them know the price went down and then give them the option of whether they'd like to get the reduction or move up in category. Most of the time they choose the reduction in price, but either way, it's the client's choice to make, not the agent's.

So I always suggest watching the prices and if you see a reduction, let your agent know right away, because it could be a short-term special. And if you're agent calls you to let you know they got you a free upgrade, go check the prices before you get too excited to make sure there wasn't a price reduction.

Pete
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Old May 3rd, 2014, 09:19 PM
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Thanks for the quick response to my question, we didn't book through a travel agent, we book directly with RCL, will this make a difference in the sale??


Gail
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Old May 3rd, 2014, 09:33 PM
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No, won't make any difference. But it's always better to book through an agent as they can be invaluable, especially if you have any problems. If you book with cruise line and have problems, who do you think they represent? Agents have access to contacts you don't have, so if problems arise, they'll work hard for you to take care of them on your behalf. They don't charge anything for their services and sometimes can get rates or amenities the cruise line is not offering, but they'll never charge anymore than the cruise line is charging.

Just my professional opinion, of course.

Pete
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Old May 4th, 2014, 12:01 AM
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I don't think we can get the discount

Offer applies to sailings departing Jan 1, 2015–Apr. 30, 2016; all stateroom categories. Cruise must be booked May 1-31, 2014 (the “Offer Period”). Offer provides for 50% off cruise fare of second guest booked in the same stateroom as a first guest who books at full fare. All other charges, including, but not limited to, taxes, fees and port expenses, are additional and apply to all guests. Offer is combinable with standard/full fare rates and Crown & Anchor discounts and benefits. Offer not combinable with restricted rates (including, but not limited to, seniors, residents, military), Interline, Travel Agent Rates, and Net Rates. Offer excludes Quantum and Anthem of the Seas and third and higher occupancy guests.

We are booked on the Quantum for March 2015......and it states above it "excludes" Quantum

Gail
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Old May 4th, 2014, 02:30 AM
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Unfortunately, you're right. They're definitely not going to include the new ships as they are going to make a killing on them with high pricing - no need to offer discounts. Same is true for holiday sailings. Glad you booked when you did, though, because I'm betting you'll see pricing increase as times goes on and you'll be happy with the rate you got.

Pete
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Old May 4th, 2014, 11:17 AM
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Yes, commissions do go down of course, but the thanks from my clients are worth it, along with the referrals. I've received emails with bookings that were made direct and been asked to handle them now. Luckily, they are not past the 60 days so I've just had them sign the transfer forms and faxed them back to RCL.


There are always pros and cons when these things happen, but I do believe my job is to help the client first. If I don't they won't come back........if I try to jerk them around...............they won't come back..............they have a right to the reduced price, it's as simple as that.
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Next up - Celebrity Reflection, Nov. 22 (learning to sail solo) followed by Independence of the Seas Nov. 30.


Celebrity Constellation - March 17 followed by Celebrity Reflection - March 22 (done)




44 cruises - too many to list however cruiselines are in no particular order:

Azamara
Uniworld
RCL
Princess
NCL
HAL
Cunard
Celebrity
and some unknown tub

Yes, I'm a Royal Chump and proud of it.
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