I have seen the exact word for word message on a few news & travel sites now, so think it must be okay for me to cut & paste again here .....
One cruise travel agency has revealed a top ten list of the most bizarre complaints received from their customers during the last 12 months.
Cruise-liner staff are famously cheerful even in the most adverse of situations, but this proved too much for one Yorkshire couple. They complained that the excellent staff compelled them to spend “a lot more money than planned in tips”, for which they then attempted to claim compensation.
One lady on a Mediterranean cruise clearly hadn’t read the brief when she complained about the sea being too loud, suggesting that cabins be “better sound-proofed against the sounds of the sea”.
Another gentleman who missed the small-print sought compensation after finding that he couldn’t “swim in the pool each day” or “get an impressive tan” during his cruise around Alaska, the coldest state in America.
Defending his claim, the man stated that “all cruises are meant to be hot” and that he needed the compensation to buy warmer clothing after packing “minimal clothing for the expected hot weather”. Winter temperatures in Alaska average -25°C.
Some of the complaints were nothing to do with the ship or the weather but instead concerned celebrities, or rather the lack thereof.
A young woman on a Hawaiian cruise complained that Gary Barlow was not present after seeing pictures of him on the same cruise a year earlier. Customer services were unable to accept responsibility for Gary Barlow’s alternative holiday plans.
Another passenger suffered a similar realisation and demanded a full refund, accusing ‘Celebrity Cruises’ of “false advertising” after failing to find a single celebrity on the ship.
Hmmmm I was on Cunard's Queen Victoria over the New Year, and didn't see her once, should I complain?
Next Cruise: P&O Adonia June 2014
Last Cruise: P&O Oriana Nov 2013
Golden, Grand(2), Caribbean, Sea(4+1 aborted)
Adonia(4+1), Arcadia, Artemis(2), Aurora(5), Azura, Oceana(3), Oriana(11), Ventura(2), Victoria(5)
QM2(2), QE2(9), QV(5), QE, Caronia(2), Minerva II, Fred.Olsen(8), NCL Jade, =X= Eclipse, HAL Ryndam
During my 2 week cruise to Alaska the pool was open everyday, although not many used it.
Hot tubs seemed to be very popular though. I would purposely go during first seating dinner when half the ship was eating and most of the rest getting in their cabins getting showered/dressed.
I will admit initially I did think Celebrity Cruises would have a celebrity host, celebrity entertainers or something on it. You know like there will sometimes be a theme cruise like rock and they bring some old rock stars on board, I thought they did that year round.
11 cruises in 2012, 90 nights at sea visiting 15 countries
8 cruises in 2013, 56 nights at sea visiting 7 countries
Next cruise: None scheduled
PM me if you need a cruisemate for any Europe, transatlantic, or Panama Canal cruises
Date, ship, cost pp