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-   -   NCL's Latitudes Club (http://www.cruisemates.com/forum/cruise-line-loyalty-programs/388794-ncls-latitudes-club.html)

Paul Motter April 12th, 2012 03:43 PM

NCL's Latitudes Club
 
Norwegian Cruise Lines

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We rate NCL's Latitudes Club as among the best among the mainstream lines. It is a full-featured program with real value benefits, including a free dinner in the exclusive Le Bistro Restaurant and free laundry services onboard -- rewards that make your cruise more convenient and enjoyable.
The program has four levels, with increasing benefits from Bronze (up to 5 cruises) to Silver (6-9), Gold (10-14) and Platinum (15 cruises or more). This is one of the fastest progressing loyalty programs in the cruise industry.

The progressive benefits and faster advancement to each new level makes working your way through this program more worthwhile than its competitors. For example, while every member gets invited to the standard onboard cocktail party, at level two you get an additional, more exclusive gathering of only members at your level. Level three gives you priority status for restaurant reservations, tenders and disembarkation. At level four (just 16 cruises) you are treated like royalty with free laundry service, a free dinner in the exclusive Le Bistro Restaurant, and a free behind-the-scenes tour of the ship.

What's more, each level is easily attainable and many benefits of the Platinum top tier are not even offered on competing cruise lines. The free laundry includes dry cleaning and regular wash with dry and fold, the behind-the-scenes tour is a $55 option for non-loyalty club members and you get a free dinner at one of the better restaurants on each ship.

It is interesting that Latitudes' first promise is that you will receive the benefits to which you are entitled. Is this a comment on complaints by cruisers on other lines that they sometimes don't get the benefits they deserve? This is best accomplished with onboard reps for the loyalty program, as NCL offers.

Access this page for the fine points on this program.
Bronze Level -- One to Four Cruises:
  • Exclusive Latitudes Offers and Announcements: To make sure each and every Latitudes member gets exactly what the are entitled to -- the best saving possible.
  • Priority Check-in: When you arrive, you and your guests will be escorted to the Priority Check-in desk to expedite your embarkation and your vacation.
  • Complimentary Online Latitudes Magazine subscription
  • Members-only Cocktail Party (this is not offered on Norwegian Epic)
  • On-board Latitudes Representative: Our reps are ready to share their cruise expertise and knowledge of our ships and itineraries exclusively with our Latitudes guests.
Silver Level -- Five to Nine Cruises:
You get all of the above perks plus these below:
  • Exclusive On-board Gathering: Share your love of Freestyle Cruising with seasoned travelers who can't get enough of doing whatever.
  • Exclusive On-board Discounts: Details for a variety of exclusive discounts will be provided once guests are on board.
Gold Level -- 10 to 14 Cruises:
You get all of the above perks plus these below:
  • Priority Restaurant Reservations for the best seating available at any of the specialty reservations, up to 72 hours in advance.
  • Priority Tender Tickets for no unnecessary waiting.
  • Priority Disembarkation: an expedited disembarkation process for Gold and Platinum members to help you do it faster.
Platinum Level -- 15 or More Cruises:
You get all of the above perks plus these below:
  • Complimentary Laundry Service: Platinum members receive complimentary bulk laundry service when the special laundry promotion is offered.
  • Complimentary Dinner in Le Bistro: Enjoy a dinner for two and a complimentary bottle of wine at the beautiful French restaurant, Le Bistro.
  • Complimentary "Behind the Scenes" Ship Tour: A true insider's tour, for Platinum members only.


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