Yup... it's kind of funny. We all rely so heavily on e-mail now. Fact of the matter is it's not the most reliable communication tool we have.
Sometimes it's simpler and more reliable to just pick up the telephone. Happy that Nancy saw your post and got in touch. She's always on the ball!
I wasn't worried that I couldn't get Nancy, I trust Cruisemates and I don't trust my computer. Thanks for the reply Kuki. Nancy has been great whenever I have needed something. She is very fast at getting back to me. I was really surprised to hear her on the phone right after I posted. I figure she has ESP or something.
I, too, have had excellent experiences dealing with Nancy Bogart. In this day and age of folks complaining about service....it is great when you experience really good service.
Mary Lou Scanlon
NCL Pride of America April 24, 2010
NCL Epic February 12, 2011
RCCL Allure of the Seas - September 18, 2011
Celebrity Eclipse - February 11, 2012:
RCCL Navigator OTS - February 9, 2013