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Old July 5th, 2003, 10:41 AM
tigercat
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Default Trouble with cruiseplanner's

I am having trouble getting an e-mail to Nancy regarding the upcoming Spirit cruise. Is there a problem or is it just me?
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Old July 5th, 2003, 10:55 AM
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Default Re: Trouble with cruiseplanner's

Nancy just called me. Something seems to be wrong with my e-mail sending somethings.
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Old July 5th, 2003, 01:56 PM
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Default Re: Re: Trouble with cruiseplanner's

Yup... it's kind of funny. We all rely so heavily on e-mail now. Fact of the matter is it's not the most reliable communication tool we have.
Sometimes it's simpler and more reliable to just pick up the telephone. Happy that Nancy saw your post and got in touch. She's always on the ball!

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Old July 5th, 2003, 09:38 PM
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Default Re: Re: Re: Trouble with cruiseplanner's

I wasn't worried that I couldn't get Nancy, I trust Cruisemates and I don't trust my computer. Thanks for the reply Kuki. Nancy has been great whenever I have needed something. She is very fast at getting back to me. I was really surprised to hear her on the phone right after I posted. I figure she has ESP or something.
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Old July 10th, 2003, 05:59 PM
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Default Re: Trouble with cruiseplanner's

I, too, have had excellent experiences dealing with Nancy Bogart. In this day and age of folks complaining about service....it is great when you experience really good service.

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