The casino is run by Caesar's Palace out of Las Vegas. They have video poker in quarter, dollar and five dollar denominations. They have mini baccarat, blackjack, roulette, craps and three card poker. No Caribbean Stud or any other table games other than what I listed. Machines are very, very tight and don't win much.
I just returned yesterday from a 12 day Med cruise on the Serenity. I spent some time with the slots but didn't play the tables or video machines. The casino is quite small and the ratio of quarter and dollar machines seemed to be about 50-50. There are two $25 slot machines (can you imagine?) and three $5 machines. I watched a man hit a $1000 jackpot on a dollar machine and watched one woman hit several good sized jackpots on one quarter machine (she had 1300 quarters when I left). I did a little better than break even. I managed to turn $10 into $145 once. The machines did seem to stop paying out the last 2 days it was open.
My only disappointment in this casino was the lack of drink service. On Harmony and Symphony there's always someone serving drinks (free in the casino if you're playing). Even when the casino bar was open there were no waitresses. I suppose they "give away" less booze that way.
That's interesting about the drink service on the Serenity because when I was on the last leg of the world cruise, there was someone always there asking if you wanted a drink to the point of becoming a pain. On the Serenity cruise we took last July, there was always someone there serving drinks.
darci... in the casino or just in general around the ship? Around the ship there was always someone with a tray trying to bring you something to drink, but in the casino I only saw ONE cocktail waitress in 12 days. She brought a drink to a lady sitting at a slot machine beside me and didn't ask me if I wanted anything even though I looked right at her. I thought it was strange...
On the last segment of the world cruise, there were two men who would come around and serve drinks in the casino all evening. I did notice that there didn't seem to be anyone to serve during the day, but at night, the waiters were always coming around to the tables and slots. I would play three card poker and those Game King machines along the wall next to the bar and I was asked every 10 minutes if I wanted anything from the bar.
Ok, that makes more sense. We didn't spend much time in the Casino late at night unless it was between dinner and the show. If we got out early (we actually skipped some courses now and then!) we would go play the slots. Seems we should have seen someone then, but we didn't.
That really shouldn't happen and I hope you put that on the comment card at the end of your cruise.
Do you have any Crystal cruises planned? I'm booked for the Antarctic Adventure from Valparasio to Buenos Aires in January, and I'm looking at the Harmony Reunion cruise to Alaska in June.