Can anyone indicate what is happening at Cunard. For the past several days I have been getting a Cunard webpage with an "error" message. Perhaps Cruismates could post an explanation on their Cruise Articles page. Thanks.
Hmmm, I think you can count yourself lucky, I just tried the site & got redirect to http://www.cunard-france.com/ ok it's only a few miles to France from here in Southampton, but given that I can almost see the Cunard offices it did seem to be a bit strange.
C'est la vie ;o)
Alan (or should that be Alain)
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Next Cruises:
3 July P&O Oriana "7 P&O ships in port"
20 July Caribbean Princess "Norway & Iceland"
History :
Golden, Grand(2), Sea(4+1 aborted)
Adonia(4), Arcadia, Artemis(2), Aurora(5), Azura, Oceana(3), Oriana(9), Ventura(2), Victoria(5)
QM2, QE2(9), QV(4), Caronia(2), Minerva II, Fred.Olsen(8 ), NCL Jade, =X= Eclipse, HAL Ryndam
Cunard recently changed their website and I've been having trouble getting into it and also found that my Bookmark didn't work. Even though the web address was the same I had to re-bookmark it. Some days it works really great and others I get the Error message. I rarely can access the Voyages and when I do it takes far too long to pull up what I have chosen.
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Sun Princess (2 times), Mississippi Queen, Dawn Princess, Coral Princess (2 times), Regal Princess, Grand Princess, Diamond Princess, Maasdam, QM2 (11 times)
it's been down for me too this week. As soon as I picked my country, error message. Picking from work where I don't currently have any Cunard Cookies, I can pick US and it's fine.
__________________ Cruised: Celebrity, HAL, NCL, Princess & Royal Caribbean
Upcoming: Celebrity Equinox - Eastern Med. Hawaii - land trip Royal Princess - Transatlantic
Thanks Paul. I tried that several times and rebooted each time and still get an Error Page.
I called the World Club Desk and she informed that she could get in. I had to bite my tongue so I wouldn't say, "Well good for you Honey!".
I said I knew of others who were having trouble so she put me on hold twice and twice I was told to do what you suggested.
I can access Alistair Greener's "We are Cunard blog" and I received an email from Cunard regarding the new QE which I was able to open but this is only about the QE.
I can however access Cunard.com on my Netbook which uses the same connection. So I can read that but cannot print anything.
Linda
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Sun Princess (2 times), Mississippi Queen, Dawn Princess, Coral Princess (2 times), Regal Princess, Grand Princess, Diamond Princess, Maasdam, QM2 (11 times)
Well, it seems that I am not alone with problems associated with accessing the Cunard website. For the record, I have a new computer and yet the problem still persists. How frustrating for a low-tech person like myself. I guess I will have to rely on phone communication with Cunard when it comes to any issues involving our pending sailing later this year.
I was speaking with someone at Cunard this afternoon and it was confirmed a website problem does exist. Apparently it has something to do with a website upgrade about 3-4 weeks ago and they are aware of the situation. The problem relates only to accessing in Canada and not everyone or everywhere in Canada is adversely affected. I was told that tech staff are currently working on corrective action with a hope to resolving the situation soon. I am most relieved to learn that it was not something that I, as a no-tech person, had inadvertantly done.
I received that email but it still doesn't work.
I was able to locate the Search a Voyage and can pull up dates, etc. but I can't access the Home Page so if I were needing to print documents, etc. I would have to find elsewhere to do that. Since I can't get the Home Page I cannot pull up anything regarding the ships such as deck plans, Officers on board, etc.
I was tempted to say to the World Club Desk (by the way I'm Platinum with over 100 days aboard) that you must not want my business. I might resort to that if it isn't fixed. I presume their server does not like Canadians.
Linda
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Sun Princess (2 times), Mississippi Queen, Dawn Princess, Coral Princess (2 times), Regal Princess, Grand Princess, Diamond Princess, Maasdam, QM2 (11 times)
I received that email but it still doesn't work.
I was able to locate the Search a Voyage and can pull up dates, etc. but I can't access the Home Page so if I were needing to print documents, etc. I would have to find elsewhere to do that. Since I can't get the Home Page I cannot pull up anything regarding the ships such as deck plans, Officers on board, etc.
Hi Linda, you've probably already done this (several times) but it might be worth clearing down your history & Cunard cookies in case there is something odd going on there.
Other than that, you'll just have to change your nationality
Alan
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Next Cruises:
3 July P&O Oriana "7 P&O ships in port"
20 July Caribbean Princess "Norway & Iceland"
History :
Golden, Grand(2), Sea(4+1 aborted)
Adonia(4), Arcadia, Artemis(2), Aurora(5), Azura, Oceana(3), Oriana(9), Ventura(2), Victoria(5)
QM2, QE2(9), QV(4), Caronia(2), Minerva II, Fred.Olsen(8 ), NCL Jade, =X= Eclipse, HAL Ryndam
I have tried that numerous times and also did a complete scan of my computer which removes, cookies, etc. It does NOT work.
I shall call Cunard next week if it's not resolved.
Linda
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Sun Princess (2 times), Mississippi Queen, Dawn Princess, Coral Princess (2 times), Regal Princess, Grand Princess, Diamond Princess, Maasdam, QM2 (11 times)
Cunard Website
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