Tips for Summer Travelers
Security Screening Advice for Passengers with Disabilities
These tips are provided to help travelers with disabilities through the
security screening process. These tips are not all-inclusive and are simply
meant to provide recommendations and advice to passengers. These tips will
be updated from
time-to-time to reflect changes that occur in the screening process at
airport security checkpoints.
For additional information, travelers can also go to:
* Remember, you can always ask for and receive a private screening.
* Make sure medications are properly labeled (professionally printed
label identifying the medication or a manufacturer's name or pharmaceutical
* It is recommended that you notify your airline in advance if you
have special needs or need assistance at the airport.
* It is recommended that you notify your airline if you need an
airline representative to accompany/help you to your gate.
* It is recommended that you check with your airline on the procedure
for getting a pass/authorization for your companion/assistant to accompany
you through the security checkpoint and to your gate.
* The limit of one carry-on bag and one personal item (e.g. purse or
briefcase) for each traveler does not apply to passengers with disabilities
medical supplies, equipment, mobility aids, or assistive devices.
* Mobility aids and assistive devices permitted through the security
checkpoints include: canes, walkers, crutches, prosthetic devices, body
braces, wheelchairs, scooters, augmentation devices, braille note takers,
slate and stylus, service animals, and diabetes related equipment/supplies
as specified below.
* As you proceed through the security checkpoint, don't hesitate to
ask screeners for assistance with your mobility aid and carry-on items.
* It will expedite the screening process if you let the screener know
your level of ability (e.g. whether you can walk, stand, or perform an arm
* Inform screeners of any special equipment or devices that you are
using and where this equipment is located on your body. This will help the
screener to be careful of that equipment if a physical search is necessary.
* Let screeners know if you cannot remove your shoes when additional
screening is necessary.
* If you can remove your shoes, ask screeners for assistance if
* To expedite the process, ensure all bags and satchels hanging from,
carried under or on your equipment are put on the x-ray belt for inspection.
* Ask the screener to reunite you with your carry-on items and
assistive device once x-ray inspection is completed.
* If the screening process is unclear to you, ask the screener to
write the information down, or look directly at you and repeat the
* Ask the screener to
o explain the security procedures;
o describe what will happen next;
o let you know where the metal detector is located;
o when you will be going through the metal detector;
o let you know when there are obstacles you need to
* Let the screener know when you need someone to escort you through
the screening process.
* Notify screener if x-ray inspection (i.e., braille note takers) will
harm the equipment you may be using. Ask for your device to be visually and
physically inspected instead of x-ray inspection.
* Ask the screener to reunite you with your carry-on items and
assistive device once x-ray or physical inspection is completed.
* Ask the screener to reunite you with your computer or electronic
items that required additional screening.
* Ask the screener to verbally direct you toward your gate once the
screening process has been completed.
SERVICE ANIMALS & GUIDE DOGS
* There is no documentation required to take your service animal
through the security screening checkpoint.
* The service animal/guide dog and its belongings will require a
physical inspection (i.e., whether they walk through the metal detector
together or the animal walks in front or behind the user with the user
continually maintaining control of the animal with the leash,
* Advise the screener on how to best screen your service animal or
* This inspection includes: the animal and it's belongings (collar,
harness, leash, backpack, vest, etc.).
* Ask the screener to not take off the animals' belongings during this
inception since this is a sign to the animal that they are off work.
* Service animals/guide dogs should not be separated from their owner.
* Passengers with a hidden disability can, if they chose, advise
screeners that they have a hidden disability and may need some assistance or
need to move a little slower than others.
* Family members or traveling companions can also advise screeners
when they're traveling with someone who has a hidden disability, which may
cause that person to move a little slower, become agitated easily, and/or
need additional attention.
* Notify screeners if you have special equipment that cannot go
through the x-ray machine. Request a physical/visual inspection of your
equipment instead of x-ray inspection.
* Notify screeners if you need to sit down before the screening
process is completed.
Persons With Diabetes
* Notify the screener that you have diabetes and are
carrying your supplies with you.
* Make sure insulin (vials or outer box of individual
doses), jet injectors, pens, infusers, and preloaded syringes are marked
properly (professionally printed label identifying the medication or
manufacturer's name or pharmaceutical label)
* There is no limitation on the number of empty
syringes that you will be allowed to carry through the security checkpoint;
however you must have insulin with you in order to carry empty syringes
through the checkpoint.
* Lancets, blood glucose meters, blood glucose test
strips can be carried through the security checkpoint.
* Notify screeners if you're wearing an insulin pump
and ask if they will visually inspect the pump since it cannot be removed
from your person.
* Insulin pumps and supplies must be accompanied by
insulin with professionally printed labels described above.
* If possible, advise screeners when/if you are
experiencing low blood sugar and are in need of medical assistance.
Persons With Pacemakers
* It is recommended that individuals with a pacemaker
carry a Pacemaker Identification Card (ID) when going through airport
* A Pacemaker ID card is typically issued by your
doctor or hospital where you received your implant.
* This ID card may be helpful when you are trying to
clear airport security.
* Advise the screener that you have an implanted
pacemaker, show the screener your pacemaker ID, if you have one, and ask the
screener to conduct a pat-down inspection of you rather than you walking
through the metal detector or being hand-wanded.
* Notify screener if x-ray inspection will harm your equipment. Ask
for your device to be visually and physically inspected instead of x-ray
* You can ask for a private screening for the visual and physical
inspection of your prosthetic device and/or body braces.
* Crutches, canes, and walkers will need to go through the x-ray
* If equipment cannot fit through the x-ray, then the screener will
perform a visual and physical inspection of your equipment.
* Collapse canes whenever possible before they are put on the x-ray
* Ask for assistance with your device(s) if needed.
* You should not be asked to remove your prosthetic device or body
brace for it to undergo x-ray inspection. Prosthetic devices and body
braces should be visually and physically inspected once you have walked
through the metal detector.
* Screeners will need to see and touch prosthetic devices and body
braces as part of the physical and visual inspection.