Does anyone have any info. about Royal Caribbean's European (Mediterranean) shore excursions? In particular, we are traveling on the Brilliance of the Seas in August 2007. Are any excursions accessible to someone who uses a manual wheelchair but is unable to walk or climb stairs? Has anyone found anyone who is helpful at the Special Needs help line? So far, we've been advised by RCL that none of their tour buses are accessible but that they can arrange for us to book private tours at significantly higher prices. They also were unable to advise as to the accessiblity of their excursions beyond the standard rating system they use on their website. Any advice would be great!
Send me an email! Just did the RCL Europe last October, and a third of our party had a disability. Also my kid brother is a cruise agent who is a specialist in the field.
I wouldn't suggest the ship's excursions (disabled or not). We used a private company and did a lot more for less $$. Not to mention our guide in Rome also knew that people with disabilities got free access to places like the Coliseum. For the rest of us, he know where to pick up the tickets without having to wait in line!
call Bruce Spritzer at the special needs program at RCL - he is tops. Can arrange almost anything and is very honest about what is/isn't accessible. He helped me put together our TA for December and got us the flight we wanted - then arranged for our dining table. He's like your own personal TA. Give him a call and ask for him personally. He always calls back if you can't wait on hold.
You seem to be my best lead to date. We have called Bruce Spritzer but he doesn't deal with Europe so he forwarded us to someone else who said there's nothing RCL can do. If you just did RCL last October and have any advice about private companies, guides or even just taxis email me at: firstname.lastname@example.org