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Old September 6th, 2004, 08:36 AM
doug fuchs
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Default rccl mistreatment

Well my partner and I were suppost to leave on the majesty of the seas Mon. Sept 6, 2004. Due to the fact that we live in Orlando Fl. and endured our 2nd hurricane in two weeks we call rccl to let them know the damage to our house and we could not leave because we have extensive roof damage and we could not leave today. Well Rccl told me that in a nutshell that was our problem and if we were not on the ship we would lose our $ 1400.00 and that they would not take any consideration what Francis and Charley(hurricanes) did. Well if Royal Carribean treats their passengers like this we will take our business elsewhere. You would think that they have more consideration what we have endured though these two hurricanes.
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  #2 (permalink)  
Old September 7th, 2004, 01:21 PM
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Cruise Maniac
Join Date: Apr 2004
Posts: 164
Default Re: rccl mistreatment

Hope you have insurance ..... for both roof and cruise.
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