Hat Help

mvp7 · #1 (**permalink**) April 24th, 2012, 08:24 AM

I was on the Disney Fantasy cries from April 7-14. We purchased a hat from one of the stores. It was Nike black hat with Disney Fantasy Cruise written in blue and the Disney Cruise Inaugural Sailings 2012-2013 listed in blue on the side. It also comes in an orange color but I need black.
If anyone who will be on an upcoming cruise would be able to purchase this hat it would mean the world for my son who lost his coming home from the trip.
I have contacted Disney but this item is not available through mail order.
I would appreciate any help to get this item.

Paul Motter · #2 (**permalink**) April 24th, 2012, 12:34 PM

Sounds like a special hat. I assume you are willing to compensate the person who gets this hat for you?

I happen to know someone leaving for the Fantasy tomorrow.

mvp7 · #3 (**permalink**) April 24th, 2012, 02:27 PM

My son is special needs and fell in love with the hat. He was heart broken when it was lost.
I would be willing to compensate the person for their efforts.

AF1 · #4 (**permalink**) April 25th, 2012, 10:05 PM

Did u enjoy your cruise on Fantasy?

mvp7 · #5 (**permalink**) April 26th, 2012, 08:21 AM

It was outstanding. From the look of the ship to the white glove service of the staff, I can't think of a bad thing. The rotation dining was great and we enjoyed having the same staff for all meals. By the last meal we felt they were part of our family. Everything was kept very clean, we saw staff cleaning all the time. When we were at Castaway Key we even saw them scrubbing the outside of the ship!!

AF1 · #6 (**permalink**) April 27th, 2012, 08:44 PM

Mvp7. Thank you for your reply. I am planning a trip on the Dream.

HawkeyeFLA · #7 (**permalink**) April 27th, 2012, 10:36 PM

I don't know if they handle anything from Cruiseline or not, but email wdw.mail.order@disneyworld.com and ask. If they can't help, let me know. I have a few contacts with DCL shoreside and can see what I can do. Part of the problem is of course the stores are duty free, so they're sealed with the ship is in port, and the back stock is held in free trade zones in the Orlando/Canaveral area, so it really does take someone being on the ship a lot of times ... but again, start with that email address and go from there.

Worst case, like Paul mentioned ... knowing someone going on the ship helps. Friend of mine from the Orlando area reports to her very soon for work, so also an option.

mvp7 · #8 (**permalink**) April 29th, 2012, 08:13 AM

Thank you Hawkeye. I had previously contacted Disney at that website and was able to speak with Lynn who advised the hat was not available through the website. Unfortunateley Lynn was unable to offer any suggestions on how to obtain the hat.

HawkeyeFLA · #9 (**permalink**) April 29th, 2012, 02:18 PM

Quote:

Originally Posted by mvp7

Thank you Hawkeye. I had previously contacted Disney at that website and was able to speak with Lynn who advised the hat was not available through the website. Unfortunateley Lynn was unable to offer any suggestions on how to obtain the hat.

See your PMs.