Gratuities are customarily given out the last evening of the cruise. We have set guidelines in regard to what is appropriate. Gratuities have traditionally been paid by cash or prepaid prior to the cruise. With the implementation of Team Service and other departmental changes on board, gratuities will be applied to the guest's Sail & Sign Account. Dependent upon the ship and the date of departure, gratuities will be handled accordingly:
. Traditional System: Gratuities are paid with cash.
. Tropicle Celebration Jubilee Holiday Fantasy Ecstasy Sensation Fascination Inspiration Elation Victory; Destiny (thru 1/14/01); Triumph(thru 2/3/01)
. Prepaid Gratuities: Gratuities are prearranged and paid prior to the cruise.
This option is available on all ships, at all times; on Cruises-to-Nowhere,
this is not an option but is mandatory.
Personnel, such as Bar Waiters, Bellboys, and Deck Stewards may be tipped as service is rendered. 15% of the bill is automatically added to beverage purchases which the guest may adjust appropriate to the service received. Tipping still applies regardless of the dining options selected, such as eating at the casual dining restaurant or utilizing room service. NOTE: Guests under two years of age are not required to extend gratuities.
The following are PER GUEST totals for recommended gratuities:
On the last evening of the cruise, envelopes will be available to the guests to place gratuities in (cash only). Tipping the Dining Room Maitre d' and Head Waiter is strictly at the guest's discretion, based upon the service received. Following are the recommended guidelines for gratuities:
Waiter: $3.50 per guest/per day
Assistant Waiter: $2.00 per guest/per day
Cabin Steward: $3.50 per guest/per day
With the implementation of the new Team Service structure, we are also implementing the Reverse Gratuity Program which will eventually be fleetwide by the end of 2001. For the guest's convenience, we are automatically adding the gratuities to the guest's on board Sail & Sign Account. The total amount will be $9.75 per guest, per day, which is our recommended guideline:
Headwaiter/2 Team Waiters : $5.50 per guest/per day
Lido Restaurant Wait Staff: $ .75 per guest/per day
Housekeeping Staff : $3.50 per guest/per day
Total Gratuities: $9.75 per guest/per day
Tipping the Dining Room Maitre d' is strictly at the guest's discretion, based upon the service received. An envelope will be available to the guests on the last evening of the cruise for those who wish to extend this gratuity in cash.
You will have the discretion to adjust these gratuities based upon the level of service received during the cruise. This includes the option to adjust gratuities (up or down) for any individual on the Dining or Housekeeping staff. In order to do so, the guest will need to contact the Information Desk in person.