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Old September 23rd, 2007, 05:54 PM
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Default Hand washing and smoking policy

Here is a bit from Johns blog on hand washing and smoking policy....

Upset with Cruise Director and Smoking policy

Purser got a call from Mrs. who informed Purser that she had just heard the cruise directors announcement for guests to wash hands as often as they can. Mrs——- felt that the cruise director was treating her like a schoolgirl and she would wash her hands only when she wanted to. Purser explained that cruise director was helping the Infirmary because we did not want anybody to get sick which is happening on other ships in Europe and that washing hands was the best way. Mrs———- said that she was on vacation and that she could do what she wanted when she wanted and she did not want her day ruined by this announcement. Mrs———then said that she was being treated like bad person because there was nowhere to smoke on the ship and that she had paid the same price as others and she should be able to smoke when and where she wants to. Purser explained the smoking policy but guest shouted to tell the cruise director to contact her immediately and walked from the desk while the Purser was speaking.
Cruise Director informed and he will call the guest for follow up.

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