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  #1 (permalink)  
Old June 2nd, 2001, 05:41 PM
john M
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Default Cabin Problems

Read with interest some of the mix ups with cabins. Am going on the Panama Canal cruise in Nov on HAL with a guaranteed outside cabin, with a "promised" upgrade. This was an American Express promotion. In the event you see a cabin problem looming when u first get on board....who should your first cruise rep contact be? I've found out that getting to the right staff member can help alot (in the landlocked world)! Comments appreciated.
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  #2 (permalink)  
Old June 3rd, 2001, 01:00 PM
Senior Member
Join Date: Oct 2000
Posts: 5,238
Default Re: Cabin Problems

Find the Guest Relations person. Sometimes they have limited hours, so check right away.

pamda -- CM Utility Infielder
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Old June 16th, 2001, 10:20 AM
Tim Rubacky
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Default Re: Cabin Problems


The AMEX promotion for coeanview cabins only applies to cabin assignments, not "cabin guarantees". You select the category and cabin you want, and the price is adjusted down two categories.

Hope you didnt book a guarantee!

Tim Rubacky
Consumer Affairs Editor
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