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Old June 11th, 2005, 09:57 PM
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Default Pinnacle Grill and tips

The specialty restaurant for Holland (Pinnacle Grill) is a $20.00 surcharge p/p. Is this supposed to also cover the tip, or is tipping extra?
I realize if the service is outstanding we might tip above the surcharge.
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Old June 12th, 2005, 05:52 AM
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Default Re: Pinnacle Grill and tips

Steve:
We recently sailed on Oosterdam and had dinner in the Pinnacle Grill. I do not know the correct answer to your question, but I will tell you what we did. We made the reservations weeks before the sailing via telephone and, the charge had been applied to my credit card at the time of booking the reservations. We then left a cash tip at the end of the meal. The meal was well worth the $20 pp plus tip.

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Old June 12th, 2005, 07:34 AM
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Default Re: Pinnacle Grill and tips

We always hand the waiter a tip as we are leaving the Pinnacle.
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Old June 12th, 2005, 08:44 AM
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Default Re: Pinnacle Grill and tips

We have eaten at the Pinnacle only once. I assume that the charge of $20.00 includes any tips. There were charges for our wine and there was a 15% tip added. I think that is over load for HAL to charge so much and add another for tips. but, what do I know.. :>)
Carole

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Old June 12th, 2005, 10:10 PM
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Default Re: Pinnacle Grill and tips

Don't cash tips have to be reported then put in a pool?
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Old June 13th, 2005, 07:14 AM
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Default Re: Re: Pinnacle Grill and tips

Cash tips only have to be put in the pool if you opt out of the Auto-tipping program. If you stay in the program, then any cash tips you give a crew member is his/her's to keep.
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Old June 13th, 2005, 04:18 PM
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Default Re: Pinnacle Grill and tips

I always tip $10 cash. They will not let you add a tip to the bill.
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Old June 27th, 2005, 08:39 PM
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Default Re: Pinnacle Grill and tips

Tips are not included in the per person charge for dining in Pinnacle.

We always tip the stewards when we leave as we do in any restaurant.
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Old July 1st, 2005, 02:27 PM
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Default Re: Re: Pinnacle Grill and tips

Like others have said, tips are not included in the $20.00 charge. It's true that 15% is added to any drink order so nothing extra there unless we've asked for an extra ordinary cocktail.

We tip the food serving waiter(s) - $10.00 seems reasonable - but not the Maitre'D as some folks do - they say for showing them to their table - come on! - that's what he's paid to do! However, we would tip him if we'd asked for any special arrangements, e.g. special additions like candles, etc. to the table for some special occasion.
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Old July 3rd, 2005, 12:12 PM
Frank B
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Default Re: Pinnacle Grill and tips

I strongly suspect that the waiters share their cash tips with the Maitre 'D
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Old July 4th, 2005, 11:57 AM
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Default Re: Re: Pinnacle Grill and tips

*Frank B - that's very possible - perhaps by choice or direction. Anyway it's why we only tip him/her for 'special' service.
Too many people, in my opinion, go overboard with tipping these days .
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Old July 9th, 2005, 07:17 PM
mandy candler
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Default Re: Pinnacle Grill and tips

Just got off the boat this morning- the Pinnacle Grill is a great special occasion spot. We reserved via the Holland America website a few weeks before our sailing for the first night out- it only costs 10 dollars pp the first night. Tip is not included so be prepared to give a little something if you want. I think it is worth the price if you are celebrating or trying to escape the crowds. Food is presented beautifully and we didn't feel quite as rushed as we did in the main dining room.
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Old July 11th, 2005, 11:30 AM
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Default Re: Pinnacle Grill and tips - are we sure?

Does anyone know for sure whether or not part of the$20 surcharge is distributed to Pinnacle staff? My suspicion is that it is because, this group of tip-favoring-responders notwithstanding, I believe the vast majority of Pinnacle diners donīt tip. Accordingly, the wait staff either shares in some broader pool ( unlikely) or gets part of the $20 action.
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Old July 11th, 2005, 11:35 AM
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Default Re: Re: Pinnacle Grill and tips - are we sure?

*babyzino* - on what is your belief based?
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Old July 26th, 2005, 03:02 PM
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Default Re: Pinnacle Grill and tips

Tips are not included in the Pinnacle charge BUT are included in the 10.00 per person that is put on your on board account.

Many choose to tip more.
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Old July 26th, 2005, 03:13 PM
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Default Re: Pinnacle Grill and tips

On the Zaandam...

We had lunch there during the day we were in Port in Ketchikan and it was $10.00 (we had expected it to be $20.00) per person. It was really outstanding. We ended up tipping them $20.00 because they brought us two desserts each AND a big birthday cake and we were the only people in the whole restaurant at the time. They took good care of us. Ordinarily I would think $10.00 is enough - if the service is right.

It's definitely a spot not to be missed.
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