Go Back   CruiseMates Cruise Community and Forums > Cruise Lines (Mainstream) > Holland America
Register Forgot Password?

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old October 31st, 2005, 10:18 PM
Senior Member
Cruise Maniac
 
Join Date: Oct 2005
Posts: 212
Default Cruise Documents Question

Can someone tell me how these docs are sent? One person told me UPS, someone else said overnight certified mail. I know to expect them about 30 days before sailing but I might ask them to send to my office depending on how they are mailed.

Are there ever any problems in not receiving them. In the event I didn't receive them, how would they go about replacing them?

Thanks,
Steve
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old November 1st, 2005, 12:41 AM
Y2C's Avatar
Y2C Y2C is offline
Senior Member
Admiral
 
Join Date: Aug 2001
Location: Anaheim, CA
Posts: 2,869
Send a message via AIM to Y2C
Default

It depends on how you booked. If you booked through the cruise line they will come from them. Booking through a travel agent the line may send the documents to the office and forward to you.
As for delivery method it can come from a TA by postal mail, UPS, DHL or FedEx depending on the courier service they wish to conduct business with at the time.

Some cruise lines are sending documents via e-mail directly to the passengers and has to be printed out, referred to as E-DOCS.

If you do not get any documents within 10 days from sailing call the cruise line to verify all is well. The manifest will be there at check in, just have your booking number on hand. Fill out all the information on the cruise line web site for your cruise, that is pre board information.
.

Round trip Los Angeles to Hawaii, Summit March 26, 2006


Vancouver _ Alaska _ Los Angeles, Sept 16, 2006 on Summit
__________________
Ready to Steer towards another cruise

Reply With Quote
  #3 (permalink)  
Old November 1st, 2005, 09:14 AM
Senior Member
Cruise Maniac
 
Join Date: Oct 2005
Posts: 212
Default (Y2C)

Thanks for the info, I did book directly through HAL and not a travel agent, so I was wondering if anyone knew how HAL specifically sends docs?
Reply With Quote
  #4 (permalink)  
Old November 1st, 2005, 10:30 AM
Senior Member
Cruise Maniac
 
Join Date: Aug 2004
Posts: 245
Default

Next time book thru a local travel agent.. OM
Reply With Quote
  #5 (permalink)  
Old November 1st, 2005, 11:34 AM
Junior Member
Passenger
 
Join Date: Aug 2004
Posts: 13
Default

I have booked several cruises directly with HAL in the past, and each time they came differently. Like most companies, I am sure they negotiate with each delivery service each year. The last time was 2 years ago and it was USPS. The Docs arrived about 3 weeks out. If for some reason you don't get, or loose, your docs let HAL know and you can pick them up at the port (a friend did that several years ago).

Rich
Reply With Quote
Reply

Bookmarks

Similar Threads
Thread Thread Starter Forum Replies Last Post
cruise documents question nutmeg1282 First-Time Cruisers 2 September 16th, 2008 10:11 PM
Documents question...please help maxibluz Carnival Cruise Lines 7 August 12th, 2007 12:51 PM
Received our documents, but have a question.... Love2Shop Carnival Cruise Lines 11 June 3rd, 2007 11:42 PM
Question about documents Rita/KY Carnival Cruise Lines 3 May 6th, 2007 10:12 AM
Documents Question??? Sclmkl Carnival Cruise Lines 5 January 26th, 2005 08:49 AM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 10:09 PM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1