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Old June 28th, 2007, 04:25 PM
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Default Paid Suite upgrades

It has been my experience that it is better to wait to be "sold" a paid upgrade then ask how much. I have already booked an SZ room and am now thinking I may want to upgrade to a Deluxe suite. If HAL has a surplus of the suites do they routinely contact passengers to "sell" the upgrade?
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Mike
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Old June 28th, 2007, 05:47 PM
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I doubt that they would have a surplus of Deluxe Suites to "sell" as they are the first to go. They did offer one to us once when we had booked an SY cabin, but the extra $'s they wanted for it was way too much and not worth it. If it had been something like $100 pp, then we would have taken it, but they wanted something around $800 each. We said forget it.
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Old June 29th, 2007, 06:38 AM
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The suites are alway the first ones to go. also it depend on the time of year. You might have a better chance in the fall or early spring
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Old June 29th, 2007, 07:00 AM
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Default Re: Paid Suite upgrades

Quote:
Originally Posted by michaelholiday
It has been my experience that it is better to wait to be "sold" a paid upgrade then ask how much. I have already booked an SZ room and am now thinking I may want to upgrade to a Deluxe suite. If HAL has a surplus of the suites do they routinely contact passengers to "sell" the upgrade?
Thanks
Mike
Definitely yes. Several people have reported on message boards having been contacted by their TA regarding an "upsell." HAL will first try to sell the upgrades before offering them for free. Usually the offers will be better than what you could negotiate on your own. HAL has to be careful. They can't give cheap upgrades to some passengers and then have others who paid full fare find out that the person in the suite nextdoor to them paid much less than they did. Naturally, that will irk some passengers, and understandably so.

So, it is only when there is a "slow" selling sailing, and there may be a large number of suites unsold that HAL will start playing let's make a deal.

Note, however, that the way most sailings sell is bottom down and top up. The most expensive accommodations and the cheap seats sell first. You probably have a better chance of an upgrade if you were in, say, an outside cabin and HAL wanted to upsell you to a Veranda stateroom.

Blue skies ...

--rita
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Old March 4th, 2008, 11:09 AM
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Default Re: Paid Suite upgrades

Quote:
Originally Posted by michaelholiday
It has been my experience that it is better to wait to be "sold" a paid upgrade then ask how much. I have already booked an SZ room and am now thinking I may want to upgrade to a Deluxe suite. If HAL has a surplus of the suites do they routinely contact passengers to "sell" the upgrade?
Thanks
Mike
Quote:
= DeeDee] doubt that they would have a surplus of Deluxe Suites to "sell" as they are the first to go. They did offer one to us once when we had booked an SY cabin, but the extra $'s they wanted for it was way too much and not worth it. If it had been something like $100 pp, then we would have taken it, but they wanted something around $800 each. We said forget it.
I guess things have not changed. We have an SY cabin #6092 and I got the upgrade call last week. The price of the upgrade was $800.00 which I thought was a little high. If it was $100 - $200 pp I would have taken it. The additional amenities were not worth another $800.00.

I could have signed up for the "free" upgrade when I booked our room. However, the upgraded room would have been assigned by their computer and we could have ended up with a room that was noisy or not to our liking. So we are staying put.

Leaving this Saturday March 8, 2008 MS Noordam out of NY


Dennis
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Old March 4th, 2008, 02:50 PM
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Dennis - you will love SY 6092 - that's the cabin we always take when we don't take a Deluxe Suite. It's close to the middle and aft elevators.

In my opinion $800 each is just too much for an upgrade to a Deluxe because the SY is so nice.

Enjoy!
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Old March 11th, 2008, 12:43 PM
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The best way to get the cabin you like, in the location you want, is to book and pay for it.
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Old March 11th, 2008, 07:13 PM
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Default upgrade

We cruised for the first time to Alaska last August We booked a SS our TA called about 2 weeks offering upgrade to SA for 500.00 we took it and loved it. We probably would have loved the SS also.
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