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Old January 27th, 2008, 08:09 PM
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Default Holland America is no longer a quality line

Used to be really good, a few years back. Food has gone downhill. Service, since tipping is now automatic, is pathetic. Celebrity is the same price level & many times better overall experience.
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Old January 28th, 2008, 10:01 AM
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Default Holland America

When did you sail and what ship?
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Old January 28th, 2008, 09:49 PM
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Old January 29th, 2008, 07:46 AM
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Aah, it's our heart attack troll. The guy who wants us to pay for his stupidity. I have only a few words for you:
You ARE the weakest link, goodbye
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Old January 29th, 2008, 08:39 AM
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Ah, yes the "heart attack troll" is back again.

Wonder if he will answer the question "when did you sail and on what HAL ship"?
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Old January 29th, 2008, 11:50 AM
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Phew! I nearly took this at face value until I read the replies of people who know.

I can only assume the heart attack had a marked effect on this poor persons mental state? I do wish you a speedy recovery.
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Old January 29th, 2008, 12:25 PM
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We just cruised the Ryndam over x-mas.
The food was wonderful and the service outstanding.

If any readers are concerned about HAL, don't be.

The OP is just a drive-by that posts and disappears.
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Old January 31st, 2008, 01:03 PM
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Default Re: Holland America is no longer a quality line

Quote:
Originally Posted by sarasota
Used to be really good, a few years back. Food has gone downhill. Service, since tipping is now automatic, is pathetic. Celebrity is the same price level & many times better overall experience.
this is a matter of opinion and we all have one. Our experience has been just the opposite: we still consider HAL a primium line and think Celebrity has got down hill. One thing everyone needs to remember, regardless of the ship or line you choose to cruise: prices have remained pretty steady over the years while cost of everything has skyrocketed. There is no way for what we pay we can expect the cruise esperience we had 20 or even 10 years ago. I do think auto tipping has played a part, but a very small part.

ok, I now notice he/she has posted a thrilling 5 times. Troll, troll, troll your boat...

Nita 8)
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Old January 31st, 2008, 01:14 PM
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This is the clown that wanted HAL to give him a free cruise because he had a heart attack.
He doesn't even have a current experience.
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Old January 31st, 2008, 02:17 PM
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My last 6 cruises have been on HAL,and I entend to go again on HAL .
never had a major problem.
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Old January 31st, 2008, 02:36 PM
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This is Sarasota's 2nd post...from Feb of 2007:

"I just returned from a 4 day cruise on Century this morning. This was my 10th Celebrity cruise, & I was very disappointed in the food. Choices & taste have taken a big dive . Only one of the 4 dinners was good . My tablemates were not happy with their food, either. I was on HAL in November ( Veendam ) & the food was much better than Century. I never thought I'd say that, but it's true. Hopefully it's only a Century problem."

Which is it, dude?



By his posts, he is over 18 cruises....right!!!!
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Old January 31st, 2008, 03:02 PM
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Quote:
Originally Posted by rinker250
This is the clown that wanted HAL to give him a free cruise because he had a heart attack.
He doesn't even have a current experience.
thanks, now I understand.

Nita
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Old February 6th, 2008, 12:14 AM
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Quote:
Originally Posted by DeeDee
Ah, yes the "heart attack troll" is back again.

Wonder if he will answer the question "when did you sail and on what HAL ship"?
He had heart attack AGAIN? I hope not but I will tell him again to get the ITEM call "Insurance".
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Old February 6th, 2008, 01:10 AM
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Some are natural born pessimist. They see the good in nothing. :evil:
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Old February 28th, 2008, 01:01 PM
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Default Re: Holland America is no longer a quality line

I do travel HAL a bit and will say that the service is lower than in the 80's-90's. Then again most of us now pump our own gas, carry our groceries to the car, and shop at Target, so we have grown to expect less service. Food is good, although the big, formal blowout midnight buffets are pretty much history.

Quote:
Originally Posted by sarasota
Used to be really good, a few years back. Food has gone downhill. Service, since tipping is now automatic, is pathetic. Celebrity is the same price level & many times better overall experience.
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Old February 28th, 2008, 04:53 PM
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Pessimism has nothing to do with it the guy is just plain untruthful.
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Old February 28th, 2008, 05:07 PM
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Quote:
Originally Posted by rinker250
We just cruised the Ryndam over x-mas.
The food was wonderful and the service outstanding.

If any readers are concerned about HAL, don't be.

The OP is just a drive-by that posts and disappears.
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Old February 28th, 2008, 05:21 PM
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My only cruise on HAL was my first cruise in 87. It was on the Noordam in Alaska.

My mother who is now passed sailed on approx. 25-30 cruises and she maintained that HAL is good but not as good as it was before Carnival bought them out.

Again, I think if you focus on the negative the negative grows and if you focus on the positive the positive grows.
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Old March 2nd, 2008, 10:47 AM
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Default Tipping policy

I found out that the moment you step aboard you can remove tips from automatically being charged to your account. Since you want excellence inservice - do this and wait till the last evening and tip those who "deserve" the moeny for excellent service during your voyage.Sorry to hear you had bad service. I have been on 20+ cruises and only (1) prior with HAL- I had no issues.
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Old March 2nd, 2008, 11:03 AM
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Default Re: Tipping policy

Quote:
Originally Posted by fndolly
I found out that the moment you step aboard you can remove tips from automatically being charged to your account. Since you want excellence inservice - do this and wait till the last evening and tip those who "deserve" the moeny for excellent service during your voyage.Sorry to hear you had bad service. I have been on 20+ cruises and only (1) prior with HAL- I had no issues.
were you also told that if you remove those tips and tip individually at the end those tips still have to be pooled? It is probably better to keep the $10 per day on your account and tip those who go above and beyond extra. If you do that, the extra tips do not have to be shared. Just a thought. It works well for us.

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Old March 2nd, 2008, 02:54 PM
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Fndolly,
I agree with Nita !00% on that. Removing yourself from automatic tipping will not improve your service one iota, and certainly not on Holland America where the well trained and carefully selected Indonesian and Filipino crew bend over backward to make your stay just as pleasant as humanly possible.
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Old March 7th, 2008, 02:29 PM
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We just returned from HAL Noordam out of NYC to the Carib. The service was wonderful, the food was good and the ship was lovely. I have also cruised on Celebrity and my one complaint the first time was there was too much smoking on board. That seems to have been corrected, or maybe we just had inconsiderate people on that cruise. You get out of a cruise vacation what you put into it, and if you are a complaining person, Crystal or Silver Seas probably wouldn't be good enough for you. chris.
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Old March 7th, 2008, 02:53 PM
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We have cruised on five of HAL's ships and will cruise on an additional one in May (Veendam) We have enjoyed every minute and the service was great, food was wonderful. This coming from a working wife and mother of 3 who has to do it all! We did a 22 day on the Zuiderdam two years ago through the Panama to Vancouver and opted out of the automatic tipping. We asked our cabin steward if he had to put it in the pool and he said no. We did call him into the cabin to give him the tip and a small gift so it would not be seen on the security cameras. I think Mr. Heart Attack needs to take a chill pill and get off this ship!
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Old March 9th, 2008, 12:34 PM
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Default HOLLAND AMERICA

Dont know what ship you were on but I just returned from the Zuiderdam and it was wonderful. Food great, service great, cabin fantastic. I think it depends on which ship. We used to go on Maasdam (the old gal) but it wasnt as good as Zuiderdam. Better luck next time.
Oh, and by the way, regarding Celebrity, we did a back-to-back from Zuiderdam to Century (Celebrity) and although food was good, service was not and cabin was noisy from engines.
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Old March 9th, 2008, 03:44 PM
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ya know, I think Mr *****er is long gone and probably lurking, laughing at all of us preaching to the choir. What do you think?

Nita
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Old March 9th, 2008, 07:09 PM
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Nita,
I doubt he is even lurking...he's just a drive-by.

Unless.......



He is really an employee of HAL and made that post just to get us all to preach about how good HAL really is!!!!!

Now, that would be something, huh?
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Old March 9th, 2008, 10:44 PM
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Hello, my wife and I cruised for the first time last August on the Oosterdam to Alaska. We apparently spoiled ourselves booking a SA. We had the most wonderful vacation we were treated royally.We ate at the PG once for dinner and a few times for breakfast the food and service was splendid.We enjoyed the formal nights my wife looked beautiful. We are both 55 years old and really enjoyed the calmness the ship envoked. We went on several excursions the TAKU LODGE and glacier flyover was our favorite..........We have booked another cruise on the Oost. this November15,2008 to Mexico,can anyone give us some tips on tours and what will the weather,seas,and water temps be at that time of year. Thank YOU...Mountain Dog
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Old March 11th, 2008, 12:15 AM
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Quote:
Originally Posted by justgr8fl2cruise
My only cruise on HAL was my first cruise in 87. It was on the Noordam in Alaska.

My mother who is now passed sailed on approx. 25-30 cruises and she maintained that HAL is good but not as good as it was before Carnival bought them out.

Again, I think if you focus on the negative the negative grows and if you focus on the positive the positive grows.
Did you mean HAL is owned by Carnival now? Really?
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Old March 11th, 2008, 12:41 AM
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Absolutely! So is Princess, Cunard, Seaborne, P&O, Costa and a number of others. Carnival Corp. is a very large holding company, but it allows each line to retain its individual character.

Check it out:

http://phx.corporate-ir.net/phoenix....0&p=irol-index
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