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Old October 14th, 2008, 01:29 PM
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Join Date: Nov 2005
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Default Fuel Surcharge Refund

Can anyone help? I was on the Noordam 10-day cruise in March 2008. I received an email saying my fuel surcharge would be refunded.
I have not received anything as of today. I called my TA and she said I would have received directly to my credit card (nothing), I also replied to the email I received from HAL, stating I had not received my refund (no reply).

Has anyone who sailed around that date received their refund? Am I being too impatient?

Thanks for your help.
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