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Old August 30th, 2010, 10:47 AM
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Default Review of the MS Noordam 2010

10-DAY MEDITERRANEAN ALLURE 2-12 August 2010 HollandAmerica Line

We experience a consistent quality every day about service, information, food, hygiene, kindness and amazing teamwork between crewmembers.
Embarkation on the MS Noordam was smooth and quick, they provide us with cool drinks and cakes.
The safety drill onboard of the MS Noordam was this time without life jacket and quick finish. From the first alert signal everybody knows where to go, leading by crewmembers fast and orderly to the right direction.

Two things which was disturbing, HAL decide for the first 48 hours onboard not allow self service on the Lido because of earlier outbreak of the Novo virus on 2 of their ships. Although it was a little unpleasant we could understand the reason of this decision but it should be solve on a better way. This time we also discover a lot of maintenance onboard like painting and grinding on decks between cruisers, this is should be don after cruise in a dock and not during a cruise.

The Soda cards have been change, the price is $25 but you get credit for $50 that means you can order 22 cans incl. service charge.

The shows in the theatre has been much improve with a professional sing and dance group with very professional décor, scenery and costumes a must to see.

During the cruise we get a message that the port of Rome (Civitavecchia) has raise it's price with $6,11 per person and will be added to the bill. But on the end of our cruise we get a surprise with $50 discount on our bill, a nice gesture of HAL.

The first day's we get a bit rouge sea because of some thunderstorms far away.

More about this review with pictures and video can be read on my weblog.

**edited to remove commercial link
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Old August 30th, 2010, 12:26 PM
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"Two things which was disturbing, HAL decide for the first 48 hours onboard not allow self service on the Lido because of earlier outbreak of the Novo virus on 2 of their ships. Although it was a little unpleasant we could understand the reason of this decision but it should be solve on a better way.

I understand that they have been doing this on ALL ships for the last few months. We've been on ships that have had the NV and it never bothered us to have the stewards serve us in the Lido. I'd rather have them do it this way than to come down with the NV.



This time we also discover a lot of maintenance onboard like painting and grinding on decks between cruisers, this is should be don after cruise in a dock and not during a cruise."

The crew is always doing maintenance otherwise if they waited until they dry dock (could be at least 2 years between dry dock), then the ships would be in terrible condition. They have to do it during a cruise - there is no way they can wait to do it after a cruise. Wouldn't you rather have a ship in tip-top shape than a rusty old tub? All cruise line do this during cruises.

Otherwise, glad you enjoyed your cruise - Noordam is a beautiful ship.




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Old September 1st, 2010, 10:33 AM
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Although it was a little unpleasant we could understand the reason of this decision but this has only sense so long as nobody leave the ship. As soon as people leave the ship to visit a port, they can bring the virus also onboard again when they return. I see people drink water from fountains in Rome because they belief it's clean, but this water is not clean because it recycling all the time. It's better to give people good information how to avoid such a illness at the moment they book a cruise.
Yes I know and understand, but this time we discover more maintenance onboard then before.
But overall it was a nice cruise.
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