Was on the Norway from Aug. 12-19. All of us were looking forward to a great trip. We have all cruised before. Our room on the Fjord deck was appalling! It smelled musty, was filthy and my kids sofa bed was broken! Tried to contact staff for two days. (always in meetings). Finally attempted to solve problems, no other rooms available, hotel manager nasty as can be! Threw up his hands and accused us of harrasing him! Noisy day in and day out. no follow through with anything. Total aviodance from staff. JUST AWFUL, we are heartsick over it. We enjoyed our trip only when we got off of this ship!
I sailed on the Norway 3 years ago. IT WAS A TOTAL DISASTER. The toilet was broken for 2 days after which I moved to another cabin that had the same problem(overflow/ won't stop flushing). I finally tracked down the Hotel Mgr - he was worthless. The food was terrible & not enough staff onboard. The Bistro was a joke & took 45 minutes just to get first course(no it wasn't crowded or full). There was garbage stored out on deck next to the Outdoor restaurant(smelled horrible in the Carib heat). This wasn't cleaned up until we got back to Miami. The niteclub on Int'l deck had a musty smell from the time I boarded & never was cleaned up. The mens rest room were always dirty. NCL after much problems & working w/ American Express offered 50percent discount on a future cruise - I sent it back to them. First & last NCL cruise. Even with additional staff it is not a 2 to 1 ratio. The Norway was once a great ship - but like Premier Line it was run to the ground a long time ago. After over 25 cruises this was a first.
I've sailed on the Norway 15 times. But not since 1995. She is one of the last great Trans-Atlantic Liners still in operation. Sorry to hear that she won't be going out in style. The top 2 decks we're added late in her career. That is why the seem fresher than below decks. I've stayed in Cabin V-140. Charles De Gaulle used that cabin way back in the days. Please don't slam her too hard. Such a great history. Not like today's "disposable ships"(Carnival). I think I'll take one last cruise before they scrap her anyway.
PS. NCL has been in financial trouble for years, that is part of the reason for her disrepair.
Quite to the contrary, NCL has not been in financial trouble for the last few years and now that they are owned by Star Cruises they are on extremely sound financial footing. The problem with the Norway is just that. She is an old ship that would require vast sums of money to bring her back to her former glory, sums that most likely would be better spent on new tonnage. However, that doesn't mean she shouldn't be kept neat, clean and ship shape. She mostly was in that condition when I sailed her 3/98. That she is switching to 2 and 5 day cruises indicates that she is on her way out as she cannot compete effectively with the modern cruise ships.
The Norway has gone to pieces, I was onboard a few years back and I also hated it, it was way too old and not maintained. The plumbing was horrible the staff was rude and the overall condition of the ship stunk. Let me give you a piece of advice Royal Caribbean has the best and fleet of ships afloat, NCL is falling apart at its roots, it is my opinion we won't see this line operating very far in the furture!