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  #1 (permalink)  
Old June 7th, 2001, 10:51 AM
Posts: n/a
Default NCL won't confirm cabin number

Concerned that I might be one of the "unlucky" ones who have their cabin switched without notice, I called the cruiseline (NCL) to try to confirm my cabin number (I selected my cabin when I initially booked) for an upcoming cruise. NCL said I had to contact my Travel Agent for that information and they couldn't give me that information over the phone nor could they send me a document in the mail confirming it (had to get that from my TA). Seems there is nothing one can do to "double check" your room assignment (with NCL at least). I read horror story of a cruiser on Princess who had cabin switched and Princess and TA pointing fingers at each other with her in the middle. What is a consumer to do if the TA and/or cruiseline decides to pull the "switcheroo"??
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  #2 (permalink)  
Old June 8th, 2001, 06:37 AM
Join Date: Mar 2001
Posts: 74
Default Re: NCL won't confirm cabin number

The same thing happened with us and NCL. Our TA was on them daily for the info until they finnaly got it.
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  #3 (permalink)  
Old June 16th, 2001, 10:24 AM
Tim Rubacky
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Default Re: NCL won't confirm cabin number


NCL provides your TA with two confirmations, one for them and one for you. Have your agent send you a copy of the NCL confirmation.

Tim Rubacky
Consumer Affairs Editor
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  #4 (permalink)  
Old June 17th, 2001, 01:20 AM
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Default Re: NCL won't confirm cabin number

Thanks for the suggestion Tim. I e-mailed my TA and asked for the customer's copy of NCL's confirmation--we'll see what I get.
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