NCL won't confirm cabin number

Concerned that I might be one of the "unlucky" ones who have their cabin switched without notice, I called the cruiseline (NCL) to try to confirm my cabin number (I selected my cabin when I initially booked) for an upcoming cruise. NCL said I had to contact my Travel Agent for that information and they couldn't give me that information over the phone nor could they send me a document in the mail confirming it (had to get that from my TA). Seems there is nothing one can do to "double check" your room assignment (with NCL at least). I read horror story of a cruiser on Princess who had cabin switched and Princess and TA pointing fingers at each other with her in the middle. What is a consumer to do if the TA and/or cruiseline decides to pull the "switcheroo"??

[gliner]

The same thing happened with us and NCL. Our TA was on them daily for the info until they finnaly got it.

Boatsie,

NCL provides your TA with two confirmations, one for them and one for you. Have your agent send you a copy of the NCL confirmation.

Tim Rubacky
Consumer Affairs Editor

Thanks for the suggestion Tim. I e-mailed my TA and asked for the customer's copy of NCL's confirmation--we'll see what I get.