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Old April 19th, 2002, 04:19 PM
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Join Date: Oct 2000
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Default HELP

My daughter just returned from a ncl cruise (with a friend's family). There's an unexplained $100 charge on her visabuxx card and I have been trying all morning to find a *person* @ ncl to speak to. They make it very difficult to even get through to the accounting dept. The operator won't give out any numbers. I sit on hold, and so on.

Do you have any real phone numbers for anyone at NCL?

I guess I'll just dispute the charge from the bank end of things. Don't know what else to do.
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Old April 20th, 2002, 03:11 AM
sealover
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Default Re: HELP

Dispute the charge with the credit card company. More than likely while they are checking into the charge they will remove the charge from the card, I do know that American Express does this but am not sure what the policy is at Visa.
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Old April 22nd, 2002, 05:22 PM
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Default Re: HELP

Dianne,

Did your daughter keep the final statement distributed on the night of the cruise? It itemizes all shipboard charges.

Warren
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