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-   -   NCL's CEO address (http://www.cruisemates.com/forum/norwegian-cruise-lines/217669-ncls-ceo-address.html)

cricket May 5th, 2003 03:01 PM

NCL's CEO address
 
Would anyone know what address I can send a letter to Colin Veitch, the NCL's CEO? I have the main office address of 7665 Corporate Center Drive, but I would really like it to be received by him or his secretary. The address I found is for directing letter to the guest relations.

Silver May 9th, 2003 11:12 AM

Re: NCL's CEO address
 
I too have a letter for Colin Veitch if I find it I will send it to you and if you find it please send to me.

Thanks
Silver

Jeff de Lapp May 14th, 2003 03:46 PM

Re: NCL's CEO address
 
your address is correct. You wont' get an answer from Colin or anybody though. We wrote a letter in February after a cruise on the SKY. It concerned a little problem we had with the hotel area. It was not an "attacking" letter, it just wanted an answer to our question. AFter not hearing from Colin by mid-April, we sent a letter certified, and faxed a copy to Colin's fax machine at corporate (as well as to two other faxes at corporate). No answer.

We are completely devastated at their lack of response. We have ALWAYS had a great time on NCL, except for a couple of things on our back-to-back caribbean cruise of Feb. '03. Having been on 5 NCL cruises in the past two years, one would think that they would rush to answer our questions...but no.

Good luck!! I hope you fare better than us.

cricket May 14th, 2003 03:52 PM

Re: Re: NCL's CEO address
 
Thanks Jeff, for the reply. I am quite disappointed to hear this, even though my purpose is to praise the line for all of our cruises with them so far. I feel that they should respond in a timely manner all letters to them, whether it be of praise or complaint or concerns.

robbie May 14th, 2003 05:59 PM

Re: NCL's CEO address
 
2 cruises with NCL and both times their attitude towards problems has left me cruising with anyone BUT them!

Doug D May 14th, 2003 08:19 PM

Re: Re: NCL's CEO address
 
Thanks Jeff, I won't bother wasting my time writing a letter. I thought the cruise was great, however some of the service staff needs better training. Doug D

CruznSuzn May 15th, 2003 11:18 AM

Re: NCL's CEO address
 
I couldn't agree with Doug D's statement more. We enjoyed our cruise on the Majesty in April, but found the service lacking in many areas. The wait staff was excellent, but bar staff and the purser's desk staff were not helpful at all.


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