I've tried to upgrade my room for the past 3 months, but NCL was unwilling to make a fair exchange (i.e. if the brochure rate was $50 higher - they wanted $200/person). What chance do I have to upgrade when I come on board. I would think that they would want extra money, i.e. a lower level cabin is empty and they are getting a little bit more for what would have been a empty one. Common sense hasn't worked with them so far. What strategy should I use on board or are they simply unbending. I'm on the Crown on 28 December. This cruise had a latitude promotion ($200/person) that expired (apparently on Aug. 31). My expectation was that they would honor that promotion when I do an upgrade. On board, I'm going to try for suite that has a brochure rate $1000 higher than my current cabin. What should I offer? (I thinking of about $100)
I do not know who you are dealing with at NCL re: the upgrade, if you are using a traditional or on=line TA or how full your ship already is. All of these affect your ablity to deal directly with NCL. We have had good luck with their "reassignment" desk. We upgraded from the lowest inside to a promenade deck OV for $100/pp for a 9 day cruise. their # 800-625-4309.
I'm having the same problem. They won't let me keep the $100 shipboard credit they gave us when we booked. We're in a D and want to upgrade to at least a balcony.It's an extra $280.in their pocket but they want me to give up the shipboard credit because that promotion is not in anymore. All the other c/l I've sailed on were more than happy to take the extra cash for an upgrade. Maybe NCL is making enough with all the extras.
We're cruising the Dawn on 2/22. Good luck.
I worked through my travel agent and they were able to get me "reassigned" 4 more categories up from my oringal booking for only $81/person and with a "Guarantee" -- which means I have a possibility to be booked to an even higher category of a cabin.
One catch is that they typically print documents 4 weeks in advance, and once they print the documents you would have to pay an add'tl $50/person change fee.
We were upgraded for free as well, for our cruise next week. We booked a K guarantee and wound up with an II and it isn't in the very front of the ship, which we were worried about. You never know where they will stick you, if you book a guarantee. It may be in the worst cabin in the ship, but at least the catagory you booked. We did upgrade on the Wind for Alaska, but they charged us somewhere around $100 apiece to do so. So, you never can tell how or why they will do things.