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Old April 20th, 2004, 01:34 PM
Michelle J.
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Default No tickets a week before the cruise?

We still haven't received anything from NCL ... no plane tickets, no cruise tickets, nothing. Our travel agent is working on the situation but even she is having trouble reaching NCL and has been stuck in voice mail. She has been reassuring me that she will get them to overnight everything, but it's still making me nervous.

Is it common for NCL to wait until the last second to send the important documents? We booked everything 6 months ago because we hate this type of situation and can't figure out why we don't have our tickets yet.

Michelle
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Old April 20th, 2004, 03:38 PM
yvonne
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Default Re: No tickets a week before the cruise?

Hi Michelle,

So sorry to hear about your dilemma, I wld call NCL myself. Their # is 800-327-7030.
In the past there were certain times that I cld not get answers from my agent so I went ahead and called NCL to find answers on my own, this was regarding fares, supposedly booked excursions etc. Hope this can help and most of all hope you get your tickets real soon. When is you trip?
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Old April 20th, 2004, 03:53 PM
Michelle J.
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Default Re: No tickets a week before the cruise?

Thanks! I actually just got word from the travel agent that NCL is overnighting everything. We leave in exactly one week, so it's a bit frustrating they waited this long. Just glad it's finally resolved ... at least I hope so!

Michelle
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Old April 20th, 2004, 04:29 PM
yvonne
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Default Re: Re: No tickets a week before the cruise?

Glad to hear it! Have a great trip, I'm leaving this Sunday on my first cruise, sooo excited!!!
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Old April 20th, 2004, 06:29 PM
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Default Re: No tickets a week before the cruise?

Michelle,
the same thing happened to us... we ended up with TWO sets of documents!! Talk about feast or famine!!


Carrie

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Old April 20th, 2004, 10:03 PM
Dan P
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Default Re: No tickets a week before the cruise?

We have never had that problem ,as soon as you make your final payment we receive our paper work within ten days
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Old April 21st, 2004, 10:15 AM
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Default Re: No tickets a week before the cruise?

It happens..has happened on RCI, HAL, Cunard, NCL...no big deal..you go without and they provide at the pier.
Not to worry.

For your air (obviously you also need your flight info) all you need is your ID.
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Old April 21st, 2004, 10:41 AM
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Default Re: No tickets a week before the cruise?

Slip ups do happen. We have been lucky and always had our docs within a few weeks of final payment, but while I was still at TA it happened on rare occassions. Some frustarting moments for some cliants, but everything always worked out. Have a good cruise.

NMNIta
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Old April 24th, 2004, 06:43 PM
Mark P.
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Default Re: No tickets a week before the cruise?

Has happened to me twice with NCL. No big deal though, you can just use your ID and if you have your reservation number then that will help but you don't even really need it.
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