I have been trying to get in touch with latitude for a couple of days and it almost sounds like the phone is out of order: you know, that really fast busy signal. Normally I get them right away with no problems.
Does anyone know if they have an email address? About a week or so ago we got a welcome letter from them, advising us we are now "silver level". I have been going around and around on this for a couple of years. I thought we had it all settled, apparently not. We should be GOLD.
Now, you can see why I need some way other than a phone number to try and get in touch with them.
Thanks anyone who can help. Shoreguy, are you listening?
I will also send you a pm with the name of seomeone I have been in contact with before.
Thanks Rocker, I have emailed the person you gave the name of to me. So far it hasn't come back so I am hopeful he is still working there. If not, I will try again Monday to call. The 866 number just connected me to reservations. I was given another numbe and that is when I got the busy signal. I have a feeling it wasn't a correct number.
Thanks Phil and Liz, you know as much as I am a true NCL loyalist and a travel consultant sometimes I do get a bit out of sorts with them. I know they have a lot to do and lots of latitude members. I try to keep this in perspective, but 2 years of trying to get this cleared up is a little much. I will let everyone know how it comes out.