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Old August 4th, 2007, 12:35 PM
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Default Anyone have an email address for Latitude?

I have been trying to get in touch with latitude for a couple of days and it almost sounds like the phone is out of order: you know, that really fast busy signal. Normally I get them right away with no problems.

Does anyone know if they have an email address? About a week or so ago we got a welcome letter from them, advising us we are now "silver level". I have been going around and around on this for a couple of years. I thought we had it all settled, apparently not. We should be GOLD.

Now, you can see why I need some way other than a phone number to try and get in touch with them.

Thanks anyone who can help. Shoreguy, are you listening?

Nita
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Old August 4th, 2007, 02:47 PM
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Nita,

Are you trying 866-234-0292? I spoke to them earlier today by calling that number. You may also want to try 305-436-4000.

If not, try this - I have it saved in my "stuff", but can't remember ever using it - latclerical@miami.ncl.com

I will also send you a pm with the name of seomeone I have been in contact with before.

R
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Old August 4th, 2007, 04:04 PM
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Quote:
Originally Posted by Rocker
Nita,

Are you trying 866-234-0292? I spoke to them earlier today by calling that number. You may also want to try 305-436-4000.

If not, try this - I have it saved in my "stuff", but can't remember ever using it - latclerical@miami.ncl.com

I will also send you a pm with the name of seomeone I have been in contact with before.

R
Thanks Rocker, I have emailed the person you gave the name of to me. So far it hasn't come back so I am hopeful he is still working there. If not, I will try again Monday to call. The 866 number just connected me to reservations. I was given another numbe and that is when I got the busy signal. I have a feeling it wasn't a correct number.

Thanks again,

Nita
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Old August 4th, 2007, 06:58 PM
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Not sure if you have this already......

305-436-4520 Tech support

Latitudes desk directly at 1.800.343.0098

http://www.ncl.com/nclweb/cruiser/cm...geId=Latitudes

http://www.ncl.com/nclweb/cruiser/cm...itudesBenefits

Phil & Liz
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Old August 4th, 2007, 07:45 PM
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Quote:
Originally Posted by Phil&Liz
Not sure if you have this already......

305-436-4520 Tech support

Latitudes desk directly at 1.800.343.0098

http://www.ncl.com/nclweb/cruiser/cm...geId=Latitudes

http://www.ncl.com/nclweb/cruiser/cm...itudesBenefits

Phil & Liz
Thanks Phil and Liz, you know as much as I am a true NCL loyalist and a travel consultant sometimes I do get a bit out of sorts with them. I know they have a lot to do and lots of latitude members. I try to keep this in perspective, but 2 years of trying to get this cleared up is a little much. I will let everyone know how it comes out.

Nita
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