Recommendations are the key and I agree that the folks who work with groups that post on the boards, have to bring their A-game. And the internet helps you reach out nationwide. A few years ago, a lady from the Northeast booked with my T/A in So Cal based on converstion on these boards. And I'm still a strong proponent of using a T/A since it's no extra charge to the customer. Yet, I certainly understand why veterans like dealing with the lines directly, especially if they have a T/A that doesn't pick up the phone right away. Happy hunting, Robbie