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Old May 7th, 2009, 07:47 PM
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Default Service on Norwegian Gem

Last year we stay on the Gem and I can tel you I was surprise about the service even include my flight which I not book by them.
The airline lose our luggage but NCL did everything to help us, provide us immediately with luxury makeup kits and vouchers for cleaning our clothes free of charge, keep us all the time inform about our luggage and even get it the same day of embarkation on board and deliver before dinner to our cabin.

This is something you never forget.
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Old May 8th, 2009, 09:58 AM
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yeah thats definitely something that sets NCL apart from everyone else. I was on the Gem last yr. its a great ship and I'm glad you had a good experience.
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Old May 8th, 2009, 10:09 AM
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Default Good service on GEM

Glad you have the same experience last year Peter2852
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Old May 11th, 2009, 03:52 PM
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It is always good to hear the positives. Too often people dwell on the negatives.

Nita
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Old May 31st, 2009, 12:08 PM
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We were on the Gem at Xmas and the service was outstanding, we still talk about it.
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