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  #211 (permalink)  
Old August 15th, 2010, 02:00 AM
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One of the things that NCL could do to fix this is to actually assign seating when make a booking at the shows where pre-reservations are possible. That way if you have reserved you don't need to line up 30 or more minutes prior to doors opening.

As far as Cirque is concerned, from the reviews I've been reading, I'm wondering if there really is premium seating or is it just a money grab by NCL? From what I've read some who have paid for premium seating have ended up with what sounds like standard and standard people have ended up in premium. In other words it sounds like if you get their first you get whatever seat you want. The alternative is perhaps the staff don't know which tables are premium and which are standard and just seat people as they come in regardless of what they paid.

I also read at another site, and was wondering if anyone else had heard this too that the price for Cirque will be going up as of Sept 25 - $30 for Premium Seating and $20 for Standard Seating.
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Old August 15th, 2010, 04:47 PM
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>> it sounds like if you get their first you get whatever seat you want
Nope !

They ask you 100 times if you get Premium or not.

I was sitting above and I think it is even better as "Premium" below.



>>>that the price for Cirque will be going up
I don't hear about it , but I wonder why people who are paing
more then 1000 USD for cruise are intersted so much about 5-10 USD.

as it is clear that for such show in theater one would pay 70 - 100 USD,
without any meal of cource.

>>just a money grab by NCL?
for sure they would not be really rich from some more hundert USD


What I hate really was some art of "police" , I think they looked that nobody make the fotos - of cource there is no practically sence of such politic -
all that stuff anybody can see on Youtube months before ..
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Old August 16th, 2010, 02:13 PM
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Quote:
Originally Posted by rochellekirk View Post
I guess they are not only are deleting my bad review of the Epic but they also blocked me and 6 other past passengers that left a bad review this week. You can see however where they stated that they got the fly swatters out and Im gone.
I just sent you a private message.
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  #214 (permalink)  
Old August 16th, 2010, 07:57 PM
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Default Just the begining

Yes, everything is true I just touched the surface with my review of the Epic. I guess I was relieved that there was somewhere I could find to post my review without getting kicked off the site and having my reviews deleted, so I left an quick rundown of my opinion. Let's just say that before ship even left port we experienced 1.) a flooded room (which they wanted to downgrade me to move me) 2.) they double booked my Aunts STUDIO cabin with a stranger named Bernard 3.) The third room I booked didn't have half its lights working till the end of our 2nd port day!
On the last night we sat at the casino bar and I remember feeling shocked at the amount of other passengers talking about all the problems they experienced, and all I could think was, OMG! Where are the last night parties, cocktails, activities, and actually, wheres all the fun?? One man came up to me and a couple I was talking to who were on their first cruise and said "whatever you do, dont judge all cruises on this one" and my own father actually told another first time cruiser that night, "think about it, you've experienced the worse, now you can only go up from here"

Anyways I received your email, and will be getting back to you tonight.
Thanks everyone

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Originally Posted by Paul Motter View Post
Thank you for the update Rochelle.

Of course, I am assuming everything you say is true (why wouldn't it be?).

The fact that your reservations were messed up is the root of all your problems. This is something I noted all along about the ship - while the whole idea is "Free-style 3" the fact is that you are completely locked into your own reservation schedule. The portrayed concept that you can see any show and dine anywhere anytime you want is a fallacy, if your reservations don't work out you may miss the show entirely.
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  #215 (permalink)  
Old August 23rd, 2010, 01:34 AM
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Default Will be Traveling on Epic with Kids in October

Hello,

I am booked on the epic for October 8, 2010 in room 13212 (interior cabin). I plan to blog about my experience bringing two teenage children on the cruise. I am a little concerned about the living arrangements, as I have been told that the kids' beds will come out of the wall but that there will be "plenty of room".

We are very anxious to sail the Epic (as this will be our first cruise!) and cannot wait to share our experience. I think it is important for parents to share what the experience is like bringing kids....we all just want the truth so we know which cruise/cruiseline to choose.

If we love this cruise, we intend to do it again and again and again....wish us luck!

Michelle
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  #216 (permalink)  
Old August 23rd, 2010, 07:26 AM
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Originally Posted by JMRojas View Post
Hello,

I am booked on the epic for October 8, 2010 in room 13212 (interior cabin). I plan to blog about my experience bringing two teenage children on the cruise. I am a little concerned about the living arrangements, as I have been told that the kids' beds will come out of the wall but that there will be "plenty of room".

We are very anxious to sail the Epic (as this will be our first cruise!) and cannot wait to share our experience. I think it is important for parents to share what the experience is like bringing kids....we all just want the truth so we know which cruise/cruiseline to choose.

If we love this cruise, we intend to do it again and again and again....wish us luck!

Michelle
I hope that's a typo as the cruise starts on October 9th . I'm also booked on that cruise and will be staying in a studio. I will be interested to read about what you think of your experience. Don't forget you can start booking entertainment and dining on Wednesday, 25 August.

I also received an email from NCL last week that my docs are on their way, so I'm looking forward to doing the "doc dance" in a few days!!! :-D I guess NCL is one of the few cruise lines that still mails out documents/ luggage tags.
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  #217 (permalink)  
Old August 24th, 2010, 11:50 PM
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It will be great if any of you will write about the Studio rooms/Studio living room/Studio lounge - there are barely any reviews from passengers anywhere!
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  #218 (permalink)  
Old August 25th, 2010, 12:05 AM
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Rochellekirk, you had a harrowing experience on that ship....OMG and WOW!!! The interesting thing is that I have read very similar experiences on the EPIC from other passengers on different cruise sites. I was going to book on the EPIC (I live in Miami and the Port of Miami is just minutes away lol) but, interesting enough, my travel agent warned me about NCL ( I don't want to get into any liability issues here so I wont repeat what she said) and the negative "passenger buzz" she has heard about the EPIC. Its sad because it appears a good ship with some design flaws but run by a greedy company and a crew who might just pull a "JetBlue style" resignation at anytime!
I think what Paul said is true, the staff have to deal directly with disgruntled passengers day after day - and not of their doing but of corporate mismanagement trickling down - and after awhile they will "lose it" - I mean who wouldn't! Think about it, there are over 4,000 passengers on that ship weekly!!! Either way, NO ONE deserves to be treated that way!!!!

Last edited by puggo63; August 25th, 2010 at 12:28 AM.
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  #219 (permalink)  
Old August 25th, 2010, 12:25 AM
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Originally Posted by puggo63 View Post
Rochellekirk, you had a harrowing experience on that ship....OMG and WOW!!! --------------
I think what Paul said is true, the staff have to deal directly with disgruntled passengers day after day - and not of their doing - and after awhile they will "lose it" - I mean who wouldn't! Think about it, their are over 4,000 passengers on that ship weekly!!!
Your comment on filling a ship on a weekly basis of that size is something I've been thinking about recently as how does it effect one's expectation for quality due to the number of passengers.
Can we compare that to a convention in Las Vegas where the numbers might be five fold for a week and then another one comes into town. Will the cabins be filled every week for a year and the staff retained for two contracts and what is the break even point versas a Hotel.
If these ships ran 10 - 14 day trips would that be filled better or is the design such that you could not supply it out of one port as today.
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  #220 (permalink)  
Old August 27th, 2010, 02:19 PM
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Originally Posted by puggo63 View Post
It will be great if any of you will write about the Studio rooms/Studio living room/Studio lounge - there are barely any reviews from passengers anywhere!


I was on the Transatlantic where I met Paul and have some ideas on this. Having just got off the RCCL Adventure of the Seas Transatlantic in May, I have the following observations. Not paying a single supplement is not always a good deal when you look at total pricing. The studio price on Epic was more money per square foot than my balcony stateroom on Adventure; even with the 150% supplement.

The staterooms themselves are very small with limited storage. I found these the strangest rooms I have ever stayed in. I still don't understand what all the buttons do and how to set the lights. None of the rooms I saw onboard (which included up to the top villa level) were on par with RCCL. For some strange reason, NCL made the Epics cabins smaller than on the rest of its fleet. The cabins are very odd, without some key items; such as a table to eat on, etc.

To sum it up, I have looked at Epic's reviews on cruise critic and they are poor for a new build: compared with the rave reviews of the Oasis. Thus begs the question, on why one should spend the money for Epic; when the Oasis is light years ahead of this "White Elephant"?
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  #221 (permalink)  
Old August 27th, 2010, 02:31 PM
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I personally liked the studio staterooms and I thought they were very comfortable for a single person.

Now, I understand the post above. If I could get a balcony for rthe same price then give me the balcony, but I dont think that kind of deal is common.

The best thing was not the room, but the fact that you had a chance to meet people onboard because you always knew where the single people would be.

Some singles do not mind being isolated on ships, but I need people to talk to or I start to go crazy.

For me that makes Epic is the best ship for singles, even though the more I read and think about it the more I agree it is a white elephant.
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  #222 (permalink)  
Old August 28th, 2010, 01:59 AM
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Originally Posted by Paul Motter View Post
I personally liked the studio (single) staterooms and I thought they were very comfortable for a single person.

--------------------------------------------
Some singles do not mind being isolated on ships, but I need people to talk to or I start to go crazy.
For me that makes Epic is the best ship for singles, even though the more I read and think about it the more I agree it is a white elephant.
Certainly the concept is new though would most ships even if they built rooms for singles as in the Epic would not be able to address all the singles who would take these rooms. I'd imagine the vast majority of singles would still be using regular cabins.
So I'd guess Paul's quest not to go stir crazy would be limited to this group or how can he find the unknown other singles on board.
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  #223 (permalink)  
Old August 28th, 2010, 02:51 PM
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Originally Posted by Paul Motter View Post
I personally liked the studio staterooms and I thought they were very comfortable for a single person.

Now, I understand the post above. If I could get a balcony for rthe same price then give me the balcony, but I dont think that kind of deal is common.

The best thing was not the room, but the fact that you had a chance to meet people onboard because you always knew where the single people would be.

Some singles do not mind being isolated on ships, but I need people to talk to or I start to go crazy.

For me that makes Epic is the best ship for singles, even though the more I read and think about it the more I agree it is a white elephant.


Paul, I should mention that I was stuck in my cabin for three to four days on the Adventure crossing due to gout. I could hardly crawl through my cabin. The balcony made the cruise bearable, for the times I was confined to my cabin. I have personally found that many cruises (look for repositioning ones) have reasonable single occupancy fares in some nice cabin categories. Sometimes outside balconies are cheaper than upper level inside, such as Royal promenade cabins. I believe just looking at the basic price alone is a mistake. For example: My 13 night Adventure cruise to Europe was

$ 1513 base fare at 150%
-200 balcony fare reduction
= $ 1313 Total Price

+ $200 onboard credit
+ 30,000 Delta Skymiles Balcony/above promotion

I just redeemed a 45,000 mile Delta Award, First Class to Alaska that retails for around $1,800.

This may be an extreme example, but all my cruises except Epic I had received some promotion. The airline mileage accrual through Delta or Continental is a big deal that can really pay for themselves. The extra $300+ cost for a balcony over 13 night cruise is not a big deal and earns good advantages. Next year I have booked Vision of the Seas, Sao Palo to Lisbon. Single rate for a Junior Suite is just over $2,000 for the 14 night cruise including more miles, 3 RCCL credits, and a full $300 ship board credit.

You all should notice that NCL has significantly raised the fares for the studio accommodations. So I ask you is this really such a good deal when, at the time of my transatlantic, Cunard's QM2 was the same price for a single inside stateroom. Did I mention that the inside cabin on QM2 is 60 feet larger? This reminds me of some of what I have learned with my time at Flyertalk: that sometimes it is cheaper to book First Class, than coach (Y or B) when traveling last minute or at a high demand time. The same is true for cruise cabin categories, where many ships have more balconies than other types of accommodations.

One last thing I want to bring up is that I really don't think the extra 20% gratuity (service charge) is warranted, for service that is LESS than other lines. Why must we be charged for Asian noodle dishes that cost NCL nearly nothing to produce? Why is the Tepanyaki priced at the same level, that it is here in Orlando? Should we really be charged for an Olive Garden at Sea? I hear that some NCL ships charge for Mexican food at sea, really?? This is hardly specialty dining, as I view it!!!

I have found freestyle is a marketing gimmick, that rings untrue. Like Disney, if you do not have an advanced reservation and adhere to it, for dining and entertainment, you are out of luck. Also, as a single you may very well find yourself dining along through much of your cruise. To me "freestyle" rings hollow and actually means more regimentation than on a traditional format. What I learned on this cruise, was that basically NCL is about paying more to get less.

You see, I look at the total bottom line, not the come ones that most people notice. On the Epic most of the free dining options had very compact hours. Add to that a truly disappointing room service menu (Thank God I had RCCL when confined to my room) which is substantial compared to all the lines I have sailed with including; Disney, Celebrity, RCCL and Carnival. This may surprise many people, but the Carnival Victory had a much more extensive room service menu than Epic's and less overall nickel & diming.

My last point is a general recap of what I have found. Paying the studio fare and all fees and incidentals, the average person, I believe will spend MORE not less on the Epic; than on other ships in the Caribbean and European market. My personal experience is the the RCCL (Carnival as well) ships are the best for singles overall. Many people I believe will be truly shocked when they add up everything at the end of their cruise. Bottom line on the Epic is you pay more to get less!:eek:

Last edited by gkbii; August 28th, 2010 at 03:00 PM.
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  #224 (permalink)  
Old August 28th, 2010, 03:30 PM
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Wink Is Epic really a good price Studios??

Paul,


Lets do a real world comparison for the Epic, leaving from Miami, 7 night Caribbean cruise, 11/13/2010, (Florida resident rate, with Delta Skymilescruises.com) Single Studio (stateroom is just 100 sq.ft.) is $1205.36

RCCL Liberty of the Seas, 7 night from Miami, Caribbean Cruise, 11/14/2010, in a Category "N" inside stateroom (stateroom is 152 sq.ft.) is $1108.99, Single 150% rate, tax included.

I should mention the Liberty is one of the best ships in Royal's fleet and is also among its largest (Freedom Class, which is larger than the Epic) at just below Oasis Class. Liberty will have many things not seen on Epic including and not limited to: an Ice Skating Rink, two FlowRiders®, a Boxing Ring, Royal Promenade, Miniature Golf Course, a real Johnny Rockets® and a ChefMakers Cooking Academy, among other things.

I should also mention that you should budget 20% more for the mandatory NCL service charge, than RCCL overall recommended gratuity. Why pay nearly $100 more for a much smaller room, with less overall service????

Last edited by gkbii; August 28th, 2010 at 03:50 PM.
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  #225 (permalink)  
Old August 31st, 2010, 12:38 PM
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A friend of mine and myself are planning a cruise on 2011 ( it will be my first cruise ever). We live in Miami and since the EPIC is docked here, we looked into maybe two adjoining studio cabins since we will have our own private bathrooms in this case. Well after doing research on two studio cabins, taxes, automatic gratuities and all the reported excessive nickel & diming for almost everything - we calculated the EPIC will be much more expensive ( adding estimated alcohol drinks plus the automatic gratuity, paid shows, "speciality" restaurants plus the automatic gratuities and other paid activites.) Add to this that the EPIC has recieved very poor reviews from passengers on various travel sites especially cruisecritic.

We are now looking into the Oasis/Allure/Liberty/Celebrity Solstice where we can share one cabin (with a balcony and its still cheaper) which have a private bathroom (unlike the EPIC with those ridiculous open "deconstructed" so called bathrooms in the regular staterooms) and all these ships are top rated with excellent passenger reviews that offer much more.

Last edited by puggo63; August 31st, 2010 at 01:02 PM.
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Old August 31st, 2010, 12:58 PM
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The Liberty is a good choice being that they are Royal's Freedom Class ships, which are now a great bargain. The E1 balcony is a nice size and the other ones are even larger. These ships are so attractive that you may be surprised that all this is on a floating ship. It is quite possible that you won't be able to see everything onboard in a week, but you will have fun trying!!

Also, the Celebrity Century (which is a great price) is a great ship and offeres some of the best cabins at sea, for two people sharing a cabin. Also, there is a are two beverage packages that are $50/70 per day, that include unlimmited adult beverages. I have done this option myself (on the Century) and seen how many passangers saves lots of cash by doing this. Lastly, the Century has one of the best dining experiences in my life, The Murano. It is $30 per person but the meal is like six courses, that include tableside presentation, truly outstanding!!

Last edited by gkbii; August 31st, 2010 at 01:06 PM.
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Old August 31st, 2010, 01:24 PM
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Thanks gkbii! I have heard some really great things about Liberty (my parents went twice on it and LOVE IT). I will also look into the Celebrity Century too. :-D I wanted to give the EPIC a chance but after all my research - no way!
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Old August 31st, 2010, 01:42 PM
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I was just looking at the Celebrity website and there new beverage packages are better than they were when I tried them last December (first week they were offered). Now they are cheaper and much more inclusive, a good deal for different types of people. In many ways the Century was very close to equal to the Disney Magic, (at a Much Cheaper Price) my best ship yet! The Solstice is also one of the best new ships at sea. Though, I would recommend the Century as a first cruise and then move up to the larger ship.
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Old September 3rd, 2010, 04:01 PM
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So Paul, what are our thoughts on what has been recently stated?
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Old September 3rd, 2010, 04:39 PM
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Paul posted my article about the Epic today, which covers the troubles with venues and reservations.
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Old September 4th, 2010, 04:14 PM
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It looks as though much of what thought about the Epic (and talked with Paul about during the cruise) during it's first transatlantic cruise, was proven true. The main problem as I see it, is that the vessel is poorly designed inside and out. Here is what I observed:

The deck is ugly with a "Sim Ship" (remember Sim games) like design.
The promenade view is hidden through large life boats.
The inside is very claustrophobic with low ceilings.
The overall space is poorly used for 3,500+ passengers.
The ship has a very depressing dark decor.
The passage ways and main gathering areas are very small.
There are few areas on the ship (excluding Epic Club) to see the ocean
The guest relations staff is the worst I have seen in cruising!!!

Yes, the list could go on and on, but you get the picture. I agreed with much of what you stated in your article: thinking of Epic as freestyle is like using the FreeStyle concept for the Magic Kingdom. It just does not work; reservations are a must and you better be on time to everything!!

Perhaps the "FreeStyle" concept works better on Star Cruises vessels, in Asia. I have read strong reviews for the Superstar Leo, etc.
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Old September 4th, 2010, 06:34 PM
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That is a good analogy between Epic and Disney World. In both cases they offer great entertainment but you simply aren't going to amble up to the entrance and get inside anytime you want.
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Old September 5th, 2010, 04:43 PM
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Dave,


This is why I don't believe that the "FreeStyle" concept is true in real life. I have met many, unhappy Disney guests (whom expect the same thing when paying $10,000 for a weeks vacation) due to this fact. The fact is (in my opinion) that a traditional cruise setup benefits the passengers because the ships spaces are built with the right guest capacity.

On Royal, Disney, Celebrity, Carnival, and others people are seeing the shows while others are in the main dining rooms eating. There are fewer lines, everyone has a seat at the assigned dinning room tables, and a seat in the theater. NCL, like the Disney Resorts have none of this, it is simply survival of the fittest, a truly Darwinian design.
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Old September 5th, 2010, 10:40 PM
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I think a bit more is being made of all this than is warranted.

Yes, Freestyle is not "the traditional cruise experience" that many people know. But since NCL introduced it, all of the lines have switched to some version of Freestyle dining... because of demand for it. Plainly... it's become popular.

The only truly "freestyle" ships where you can actually dine when you want and with whom you want, are the luxury lines... because their dining rooms can accomodate all of their guests at one time, if needed.

I've sailed on other NCL ships, and have had no problems, and have enjoyed it. I haven't sailed Epic yet, so I can't talk about it specifically.

On "traditional ships" the entertainment, until recently has been very basic. A show in the theater, a couple of lounges, perhaps a piano bar, and the disco.

Epic is a huge departure from that, and I'm not surprised it's having "teething problems", especially as a new class of ship as well.

On land the more popular shows and restaurants are busy, and one can not simply present yourself and walk in; reservations are required, and you often have to buy tickets in advance.

So, with upgraded, superb entertainment on Epic, it's not surprising that the space can not keep up with demand.

They couldn't possibly build venues large enough for everyone on the ship to fit at one time.

There's no question they had best get their reservation systems functioning properly. And in time I'm sure they will (though yes, it SHOULD have been functional from DAY 1).

But I think it's a bit naive to expect to be able to walk into any venue on the ship whenever you please because it's labelled "Freestyle".

Traditional cruising is structured. But if the structure of their schedule, with set dining, and set show times to attend in the theater suits a person best, that's fine. But, you essentially have a reservation... the only decisions are whether you'll attend the shows or not; show up for your dinner reservation, or not.
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  #235 (permalink)  
Old September 5th, 2010, 11:36 PM
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GKii, thanks again for you recommendations, so far - Liberty of the Seas is going to be the one! There are some excellent deals too !!!!
In terms of the EPIC, one of my neighbors went 2 weeks ago and stayed in the so called "family stateroom." Everything that has been negatively written about the EPIC, he basically repeated all over again.
He said with the extra bed that came down from the ceiling (with rails btw) - the cabin was almost unusable for there was no space to move. He said the shows were fantastic - he reports the shows were excellent but called "Cirque Dreams" annoying after 1/2 hour - but you must get there 30-40 minutes earlier(even with reservations) and people pushed and shoved when the doors opened to get the best seats and "hold" seats for all their family members.
He reports, as well, out of control kids jumping in the tiny adult pools actually hitting people and no NCL crew around to do anything but the bar crew (he called bar sharks lol) bombarding you every 5 minutes to buy drinks AND seeing all this happening and nothing - the kids continued.
His biggest caveat and his family's (and he told me NOT to go on the EPIC becuase of this) is cigarette smoke almost everywhere and policy not being reinforced by NCL crew. He saw people smoking in "non smoking" public areas (not restaurants or the shows though) and crew said nothing. Cigarette smoke from the casino drifted to the above deck and surrounding areas and you had to cross the casino to get to the Manhattan room and some other venues so your clothes reeked of smoke afterward. He told me his wife always brings Fabreeze when they travel and he informed me it is a necessity on this ship becuase of the smoke.He reports his wife couldn't wait to go home and wash everything!
Anyways, its second hand information, since I have not been on the ship but he is a no BS type guy so I believe him and, appears, the online reviews back him up.
Now my question to NCL is - this ship cost like what near or over 1 billions dollars(from what I read) and all these poor reviews are pouring in so early - what were you thinking designing this thing!!!!!!

Last edited by puggo63; September 5th, 2010 at 11:44 PM.
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Old September 6th, 2010, 02:38 PM
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I understand the previous post on the possibility of passengers having unrealistic expectation of the "FreeStyle" concept. Much of this is due to NCL's marketing; "do whatever whenever" mantra. Just like people whom purchase the Disney Dining Plan, people think they should be able to go to dinner when they want, often on the spur of the moment.

It should be noted that "traditional cruising means having a reservation" is to me better than waiting 45 min., to get a table at Taste or the Manhattan Room, during their limited hours.

I think you will really enjoy the Liberty of the Seas. This Freedom Class vessel has so many options for activities including two FlowRiders, as well as a three story main dining room. Your right, we are in a time when many of the RCCL ships are a bargain. I believe you will be impressed with the ship from the moment you board her, through disembarkation.
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Old September 6th, 2010, 03:02 PM
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Sorry Kuki, having been on Epic and having seen the system and the venues I disagree. I think that we are now seeing Epic operating at its full capacity and there was a major miscalculation in how they arranged the entertainment onboard.

The restuarants are another storym because you do have to pay for the better ones, there is almost always the ability to walk in.

But the point is this- they easily could have maide the venues on Epic 20% larger (Carnival Dream has about 3800 berths but the theater has 1964 seats - RC Freedom has about 3700 berths but a 1700 seat theater) but Epic's main theater only holds 680.

They are running the shows every night just to be able to barely offer seats to everyone onboard. Imagine what a success this ship would have been if they had just planned a theater twice the size. They could have had BMG four shows week (instead of eight) and had more seats. They could be showing the excellent Legends at Sea show two nights a week.

The other venues are even smaller: Spiegel Tent under 300 seats, Headliners under 300 seats.

The whole point of Epic is great entertainment. Take that away and you have a very disappointing ship where you have to pay for fine dining. Its basically a floating casino with nothing but fairly expensive restaurants and a few bars.

No, the reservation system on Epic is a mess and it is not going to get any better. As time goes on we are just seeing more and more frustration coming out by the crew having to deal with people who do not enjoy having to wait in lines to see a show.

NCL touted the freestyle entertainment on this ship, the concept is not just limited to dining. And unfortunately I think they miscalculated the outcome and they have a real problem on their hands. This ship will never get better. You can't turn a minivan into a limousine.
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Old September 6th, 2010, 04:36 PM
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Paul,


I was reminded on some things after reading some Epic reviews. Everyone should be made aware that the menus in all the dining venues are the same throughout the week. Thus unlike many other lines where there is a different menu for each day in the main dining room & buffet, on Epic everything is the same, every night. So the two quazi main dining rooms (more like vegas casino coffee shops) have the same menu between them, thus there is no difference between them. So the point is, if you don't spend extra you are left with days & days of a never changing dining.

Today I was comparing reviews on another site, with Epic & Liberty of the Seas. Epic seems to get many *,**,*** ratings while the Liberty mainly gets ****,*****,*****+ respectively. Paul you are correct, there is little NCL can do based on the serious design flaws.

There are some questions I am left with after reading many reviews of Epic.

Why were the staterooms smaller than on the rest of the NCL fleet and what is the point (many cruisers don't like this) of the rounded staterooms? You know there are some NCL vessels with 5,000 sq ft suites!

Why is their no main inside Promenade like area, as with RCCL. This is really needed on such a large ship. The Epic's design is really narrow for passengers moving around. A good example is the area above the Taste atrium, that is so difficult to maneuver around with passengers present.

Why do the non-pay dining venues never change their menus? All other ships I have been on, everyday is a new menu, for all meals. Also why such a limited room service menu, for their flag ship? With few rooms with a table, how does one eat their limited room service?

The outdoor space is really odd on Epic and I don't understand the logic of how the outdoor was utilized. I mean why such small pools and little sea views? Also there has been many comments about the overall wetness (safety concerns) of the outside top deck.

Why is there not assigned seating for the ticketed entertainment venues? Thus why is it needed for passengers to show up 30-45 min., ahead to get in line?? Is this what they really call "FreeStyle Cruising".




These are the main observations I have found reading up on recent reviews. The other main concern seems to be the overall "Smokiness" of the ship. Looking back perhaps I was fortunate, that the ship was not running at full capacity.

Also the very poor shipboard service, provided by the crew as a keen concern. Which honestly, leaves me annoyed that we are charged a mandatory service charge, per day; that is a full 20% higher than the overall gratuities charged by any other line I have been on. This for service that is no where close to what I have experienced in the past!!! So I am really left with the question on where the value really lies?
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Old September 7th, 2010, 03:37 PM
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Yes , you are right there are the lot of problem on Epic.

Nevertheless - the team is great, cabins are beautifull,
meal OK , evening entertainment great , nice circus "sisters",
ocean blue - what need one more .

But what really make me nervous was never ending stories from captain -
he feed us with all unnessesary information directly via radio.

Maybe a captain job is really boring one on such a big ship ))::
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Old September 7th, 2010, 05:17 PM
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I like your comment and should make a few key observations. If you want to see the sea, I would recommend buying a balcony stateroom. There were fewer sea views on Epic, than any other ship I have been on.

I did not find the team great, in fact I HATE the "Guest Relations Team" with a passion!!!!! They are nothing more than a bunch of insincere liars!!!

The cabins are attractive in pictures but are very small and poorly designed for most of the traveling public.
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