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  #241 (permalink)  
Old September 8th, 2010, 07:56 AM
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>> did not find the team great, in fact I HATE the "Guest Relations Team" with a >>passion!!!!! They are nothing more than a bunch of insincere liars!!!

Ok Ok , you are right, I even need to speak with there Boss so teriible
were some of then.

"Team" I mean restaurants, cabin, shop etc. personal - I get no problem
there - nice people making there hard job properly.


>>The cabins are attractive in pictures but are very small and poorly designed for most >>of the traveling public.

Cabins are not big , but modern and beatifull with all what one need

Balcony is huge with glass doors.
it was really luxus (I get there Economy Class Cabin with balcony).

I don't think there are any ships with such luxus cabin
as on Epic (in Economy Class of course).
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  #242 (permalink)  
Old September 8th, 2010, 02:30 PM
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Well lets see,

"I don't think there are any ships with such luxus cabin
as on Epic (in Economy Class of course)."


From personal experience I would suggest Disney and the ships of Celebrity. My balcony on the Disney Magic was outstanding and my basic inside on the Celebrity Century was nicer in many ways to my balcony on RCCL Adventure of the Seas.

Based on my experience in the main/premium market, I would say again the Disney Ships & full Celebrity fleet would out shine the Epic, as well as perhaps the other ships in the NCL fleet.

It's odd as I write this; but in many ways I think my very best cabin was, the basic grade inside I had on the Century. It had dark red cloth walls against the bed, a raised sink in the large bathroom, (with many large bath products included) three large closets, with a full chest of doors, two bathrobes, a nice small table with chair, a full wood based accents on walls etc. The room service was outstanding (including New York Steaks etc.) and the service was very fast.

I should also mention that the ship had one of the best dinning experiences I have had in my life; the Murano, which had tableside preparation & presentation. Even the one gala brunch was something to remember. It is impressive when one considers that the Century is among the oldest ship in the fleet.
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  #243 (permalink)  
Old September 9th, 2010, 01:51 PM
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OK I see, people are simply different .


as for me the most important point in any cabin is a balcony.


>>AThe room service was outstanding
As for me I like such room service if I don't need it all.

The best room service for me is if
my cabin steward is "iinvisible".


There is one more point : I think one pay for Century ships
much more money .


There was only one negativé
point for me in the cabin . no radio musik . On TV some
boring sruff or some pay TV.

I would like to have some nice musik in the cabin.
hopefully they would fix it !
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  #244 (permalink)  
Old September 10th, 2010, 04:18 PM
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Sometimes you get what you pay for (RCCL), however with Epic sometimes you don't. If you were confined to your cabin (like me for three days) room service does seem to matter.

I guess the two things we see to be going back and forth on are basic ideas of price versus value. The two are often quite different with different people having varied views on both. To me cheaper/more expensive does not mean better or worse. Perceived value has to do with what is best overall with many variables including price.
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Old January 18th, 2011, 09:05 PM
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Default NCL Epic ruined us on NCL cruises forever

I must first say that the EPIC was a pretty cool boat. All the negativity about the bathroom/shower is nonsense; I found the layout to be preferable to the Pearl's layout. The cabin people, the wait staff, all the support staff in general were amazingly friendly and helpful and so cheerful! Our problems seemed to stem with management.

We had booked an excursion (mini boats in St. Martin) months ago and we had our confirmations, all nine of us, for the same time and date. This was accomplished not through NCL but only because I contacted the merchant personally and arranged it that way. Even after telling NCL I had arranged it and asking them to contact the merchant, NCL couldn't seem to manage that. After much hassle, we finally got the reservations. So we go on Tuesday to the dock and find out that NCL arbitrarily moved the single person in our group to a different time. Never did they contact us to tell us they moved him. They told me it was our fault for not checking our tickets and notifying them that something was wrong. Huh? We checked our tickets and saw the date and time -- the one person they threw out of our group thought he had the same time we did, we didn't converse among ourselves. So, they refused to refund our money but did refund the single guy's money.This port of call in St. Martin was ruined because we never were able to catch up with each other and he was all by himself. Did you get that --

NCL blamed us when they moved the reservation which they did because they found a couple who wanted the boat and they could charge a double fee vs. a single fee for the single guy in our group. Shame on NCL -- it's all about the money, not customer satisfaction. And to blame me on top of it all! Let's see ... we made dinner reservations at 9:00 because since there were 9 of us we were told they couldn't accommodate us until late. We had tried hard to make reservations before we sailed, realizing 9 would be tough to seat together, but no, they couldn't and wouldn't help us because our party was over 6. (NCL doesn't like large groups? I hear that Royal Caribbean loves them.) Anyway, I personally made reservations for Tuesday and Wed nights at 9 thinking that since those were 2 port o call days, we'd get back to the boat late, shower, and timing should work. Tuesday was great.


Wednesday we show up a little before 9 and they say oh no, your reservation is for tomorrow night. Now I know I never would have booked that because Thursday night was already booked at the Circque restaurant with the acrobats, and that was booked for only part of our group before we even set sail (like I said, they could accommodate reservations for smaller groups but not large groups, i.e. 9 of us). We also tried to book into comedy acts and other shows though the box office. They are closed each and every day from 11:30 til 2 for lunch. Problem is, we tried on 3 separate occasions to go there at times they were supposed to be open and no one was there. Going to the venues where the acts were to perform didn't work -- they told us to go to the box office. ARGGGG!

There were so many people on the boat that there was a constant crowd everywhere you went. I got up at 6 a.m. to to put our towels on chaise lounges to save our seats on deck to have a place to sit in the sun because again, so many people were on that boat that they just could not accommodate them all.

Despite these problems, we did have a good time anyway. As I said, the support staff were amazing in every venue. The waterslides were great fun. The hot tubs were not so hot. Not hot at all, actually. The poolside grille was really really good, capital YUM. The breakfast buffet was always wonderful too. The casino? Hey I won 800 bucks over the course of the 7-day trip so I have no complaints. Of course I spent it all paying all the premium dinner fees because the Taste (main dining room) food made us all feel ill (acidy burning feeling, the 9 of us all!) That was another problem -- the free dining rooms just didn't have good food -- there, I said it. The premium dining rooms were fabulous except for Cagneys. That's the place that messed up our reservation on Wednesday so we went back Thursday, those of us who didn't do the Cirque. BIG MISTAKE -- stay away from Cagneys.


The bars were all great, the shopping was good, the Blue Man Group and the comedy magician were great, and I almost won at Bingo but that was expensive -- 3 games for 40 bucks. After one try at that, I stuck to the casino. The casino workers were also great, every single one of them, and we spent every night in there for a while, all 9 of us. If it hadn't been for the excursion incident, I'd probably give NCL another try. But they just had no right to blame me for what they did. So I'm going to say bye bye NCL -- time to try Royal Caribbean or Princess or some other cruise line.

Last edited by Trip; January 22nd, 2011 at 04:56 PM.
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  #246 (permalink)  
Old January 22nd, 2011, 05:31 PM
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I'd like to clarify the excursion mess: we went through NCL to get the excursion booked but because they only had 4 boats and we needed five, one for the single guy, NCL said they would contact the merchant. After 10 days or so, I called NCL back and they said they never got a response so I asked for the name and within 5 minutes had an email back from the merchant. The plan was for me to have NCL contact the merchant directly so they could arrange all reservations including the 5th boat, then NCL would be billed and in turn, bill us. It took my contacting the merchant several times because NCL couldn't or wouldn't do it and finally the reservations were made for 5 boats, 9 people, all on the same date and same time 9:00 a.m., confirmed by NCL not the merchant. So NCL made the switch without asking anyone in our party, and we were linked as a group traveling together, and they also didn't notify us. We did check our tickets but individually and just made sure they were the right excursion, right date. No one paid attention to the time and single guy didn't notice they had moved his time off of 9 and onto later in the day and we didn't discover it until we were on the dock ready to go.
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Old April 18th, 2013, 01:45 PM
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I wonder how Breakaway will compare to Epic?
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  #248 (permalink)  
Old April 18th, 2013, 02:20 PM
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I think the ships will be very similar in concept - and even appearance in the interior public rooms.

The regular staterooms will be completely different - )except for the studio staterooms and suites). They will return to the more conventional style of previous NCL ships, which is a good thing.

But in terms of interior layout - I think you may surprised how similar the ships are to Epic. I do hope the decor is a bit brighter, however.
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  #249 (permalink)  
Old April 18th, 2013, 03:36 PM
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Quote:
Originally Posted by Paul Motter View Post
I wonder how Breakaway will compare to Epic?
will we be meeting on the Breakaway again?
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  #250 (permalink)  
Old April 21st, 2013, 08:33 PM
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I believe both Breakaway and Quantam are going to compete with each other by being based in NYC. My guess only.
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  #251 (permalink)  
Old April 22nd, 2013, 09:42 PM
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I believe both Breakaway and Quantam are going to compete with each other by being based in NYC. My guess only.
Not really. Just like their predecessors (Explorer OTS and Jewel) they are running mostly different itineraries. Both lines co-existed before and they will do again. They are basically just upgrading their ships on certain home ports.

Also: NCL is out of NYC like before and RCI is out of Cape Liberty, New Jersey like before.
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Old April 23rd, 2013, 11:22 AM
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Quote:
Originally Posted by FL_Cruiser64 View Post
Not really. Just like their predecessors (Explorer OTS and Jewel) they are running mostly different itineraries. Both lines co-existed before and they will do again. They are basically just upgrading their ships on certain home ports.

Also: NCL is out of NYC like before and RCI is out of Cape Liberty, New Jersey like before.
Thanks for the update on both ships.
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Old April 23rd, 2013, 09:14 PM
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Thanks for the update on both ships.
Your welcome.
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  #254 (permalink)  
Old April 24th, 2013, 05:03 PM
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Great Photo review...wonder if that Bridge Viewing Room has protected glass.
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Old April 24th, 2013, 05:07 PM
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Alas, I have no plans to be on Breakaway. I will have to rely on you for a full report.

Yes, Quantum will sail from Bayonne and Breakaway from Manhattan - both year round as far as I know (Breakaway definitely year round).
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  #256 (permalink)  
Old April 24th, 2013, 07:21 PM
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Quote:
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Alas, I have no plans to be on Breakaway. I will have to rely on you for a full report.

Yes, Quantum will sail from Bayonne and Breakaway from Manhattan - both year round as far as I know (Breakaway definitely year round).
Well, I am doing a blog this year again.Will put some pics and videos up as well. If you want to I can post a link here or send it to you via private message.
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Old April 26th, 2013, 01:52 PM
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Bring on the Blog; it should be fun to read
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