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Old November 14th, 2010, 01:14 PM
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Default Anyone tell me anything about the Norwegian Sun

Will be cruising on the NCL Norwegian Sun to the Baltic next year. Can anyone tell me about this ship and what to expect. I think it is a smaller ship than some I have been on. I have cruised on the NCL Norwegian Jewel and found it staterooms very small compared to Princess Line and Holland American Lines ships I had sailed on.
Any infomation will be appreciated and if you have been on this cruise before what to expect at the ports.
Thanks in advance.

Tom Tom
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Old November 15th, 2010, 02:28 PM
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well, as for size, I think it depends on the ship. We have found Princess and NCL almost identical in size (cabin wise) Just go to the websites and you will see the sq footage listed in most cases. Yes, HAL has much larger cabins. That is one thing I really like about HAL. As for the Sun, her cabins are bigger than the Jewel or any we have had on Princess.

The Sun happens to be one of my favorite ships. She is 10 years old and holding her age well. One thing she doesn't have like other NCL ships is Blue Lagoon, but the sports bar serves a very similar menu, just not as many hours. One of my favorite places is Las Rambles for tapas in the late afternoon, early evening. You can make a meal out of them. One more feature, not offered on other NCL ships is "Pacific Heights" which is a lighter and healthier menu but pretty tasty and in included in the cruise price as are the tapas in Las Rambles. The worst part of the entire ship? It has to be the buffet. Although it is good, it not layed out well at all.

The casino is nice and quite freindly or let's say those that work there are friendly, I have never seen a friendly casino on a ship. They are more like, give me you money, honey!!!!

Like most NCL ships, the showroom is nice sized, comfortable and the entertainment is very good.

I hope this helps a little.

Nita
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Old November 18th, 2010, 06:44 PM
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Thanks for your infomation. Look forward to sailing on this ship.
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Old December 19th, 2010, 01:57 PM
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My wife and I and friends just did our 20th cruise and the first on NCL Sun. It was the worst cruising experience we have ever had and will never use NCL ever again.
Go to website created by passengers aboard ....mybadcruise.com and you'll see what 500 others thought. We almost had a revolt on the ship and NCL did nothing for us.
If I were you I would cancel nw while you can still get you're money back and try Royal Caribbean which we have never had a problem with anywhere in the world
Good luck
Chuck
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Old December 20th, 2010, 05:40 PM
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sorry, I missed that part about the 500 others, but I did read the account on the website you suggested. I do not know if you or someone else actually posted the account, but I will try to clear some of this up for others that may have concerns.

1-ships do have engine trouble from time to time, just like cars, planes, trains or whatever.

The so called 3rd world DR port is becoming a very popular port for many cruise lines. I will be honest, my daughter and I were there once and were not impressed, but it is beautiful and mcuh like many Caribbean ports. The private island is in the thrawls of being refurbished. It is nothing like the report is claiming.

As for refunds, no, there were none offered? Generally, when a cruise stops at the number of ports contracted for, there would be no reason for refunds. Cruise lines change ports all the time for many reasons. Anyone who has cruised 20 times has run into this in the past, or if they haven't they are luckier than all get out.

The article neglected to mention the passengers were given free wine one day, an $100 OBC and 30% off their next cruise.

Though many have complained about the disappointment most raved about the service and the overall attitude of the crew. Those who have just returned from the Dec 11th cruise on the Sun have been very satisfied.

As for not passing inspection as mentioned and that is why the 2 ports were missed, that is simply not even the way it works. Rumors can be dangerous and damaging to everyone.

Nita
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Old December 22nd, 2010, 08:50 PM
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Default Norwegian Sun Cruise Dec 4th

I was on the Sun that sailed on Dec 4th. Yes, we are extremely disappointed. Yes, we do understand that ships can break down from time to time, however that should not mean that the passengers bear the cost of losing out on what they contracted for. Any other company that may have mechnical difficulties with their equipment whether it is a ship, plane or train are responsible to get the passengers to their destination whatever it may cost. We contracted to go to the Bahama's, St Thomas and St Maarten. The two islands that were substitued for St Thomas and St Maarten were not even close to an even swap. Yes, we did get a $100 credit off our bill however, that amount was per cabin not per ticket, and yes a glass of wine was offered if you dined in a restraunt that evening and many of us can't or don't drink wine. Our cruise tickets alone were over $1500 for the both of us and receiving $100 off our cabin bill at the end of the cruise does not compensate us for what we lost. We were offered 30% of a cruise within 1 year. Most will not be going on another cruise within a year. I know we won't be able to. NCL should refund the passengers or offer a free cruise at least. Many save for a few years to take this kind of a vacation, it's not only the cost of the cruise its also the cost of your excursions and cabin bill, this adds up to a sizeable amount of money. So even if we get a free cruise, there is still a cost to us to take the free cruise. I feel NCL was not taking their customers in consideration when they made these offers.
Without customers not of us would be sucessful.
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Old December 23rd, 2010, 07:29 AM
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Quote:
Originally Posted by ncsn View Post
I was on the Sun that sailed on Dec 4th. Yes, we are extremely disappointed. Yes, we do understand that ships can break down from time to time, however that should not mean that the passengers bear the cost of losing out on what they contracted for. Any other company that may have mechnical difficulties with their equipment whether it is a ship, plane or train are responsible to get the passengers to their destination whatever it may cost. We contracted to go to the Bahama's, St Thomas and St Maarten. The two islands that were substitued for St Thomas and St Maarten were not even close to an even swap. Yes, we did get a $100 credit off our bill however, that amount was per cabin not per ticket, and yes a glass of wine was offered if you dined in a restraunt that evening and many of us can't or don't drink wine. Our cruise tickets alone were over $1500 for the both of us and receiving $100 off our cabin bill at the end of the cruise does not compensate us for what we lost. We were offered 30% of a cruise within 1 year. Most will not be going on another cruise within a year. I know we won't be able to. NCL should refund the passengers or offer a free cruise at least. Many save for a few years to take this kind of a vacation, it's not only the cost of the cruise its also the cost of your excursions and cabin bill, this adds up to a sizeable amount of money. So even if we get a free cruise, there is still a cost to us to take the free cruise. I feel NCL was not taking their customers in consideration when they made these offers.
Without customers not of us would be sucessful.
sorry, re-read your contract: it is very clear, ports can be changed for any reason. All you or the ship contracted for was leaving and returning to point A, nothing inbetween. There is not a cruise company in existance that would have offered you much different than what you received. Where do you get the idea other cruise lines would have done things differently? Obvioulsy you haven't cruised very often. We have missed ports several times or had one substituted for various reasons on NCL, HAL and RCI. As for a glass of wine only, well that might be the way you understood it, but go to a few other websites and see what others are saying, it was much more than just 1 glass of wine you were offered. No, there is not way you should have been offered a full refund or a free cruise. You say, the $100 OBC didn't compensate you for your loss, what loss? You got all your meals plus more if you had wanted, a cabin for a week, the same number of ports and nightly entertainment, what did you not get? Of course you were disappointed about not getting to visit St Thomas and St Maarten. I would have been as well, but for those of you who are reacting as though you spent 7 lousy days doing nothing but sailing to nowhere, be happy you were able to cruise at all.

Nita
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Old March 20th, 2011, 01:34 PM
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I've sailed NCL Sun twice and the last was the Baltic trip. Great crew, great ship-smaller than some, but we had no problems with either main dining room and loved Pacific Heights. A cruise is what you make of it. I'd get upset only if it was a health and saftey issue which, by the way, is what we experienced on HAL Zuiderdam. NCL is different which is why we like it. As for fixing problems and compensation, we have always had immediate responses to problems and were compensated for two excursions without even asking!
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Old April 10th, 2011, 01:12 AM
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My husband and I are traveling on the NCL Sun to Copenhagen in 2 weeks. I will be more than happy to share info with you when we get back, if you'd like.
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Old April 12th, 2011, 10:01 PM
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I'd love to here all about it. Enjoy the cruise.
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Old April 24th, 2011, 09:22 AM
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Soon, we'll be on a Baltic cruise. By then, I should be an expert on the Sun.
Baltic Cruise
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Old May 20th, 2011, 01:17 AM
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We just got back from a 15 day trip on the NCL Sun and loved it! The cabins were big enough- we had a king bed with a loveseat and coffee table to eat on etc. We followed the tip of another cruiser and brought a small, clear shoe bag (I got mine at the Dollar Tree) to keep small items in like gum, hair brush, flashlights etc; kept them organized and off the dresser counter. I was surprised that there was plenty of storage space in the drawers and closet for all of our clothes for 2 weeks.
The ship was big enough to have everything you want and small enough you can get whereever you are going quickly! THe previous writer gave good suggestions on places to eat. The observation deck is a really nice place to watch where you are going - very big with a nice bar. The gym has nice equipment and I was impressed that the 1 bike which wasn't working when we got on the ship was back in service the next day. The library is a hidden gem- there is a room behind it with large windows, chairs and tables that are great for playing games and doing quiet stuff. My husband downloaded our pictures in there while I was scrapbooking; we could do that stuff in our room, but up there we were able to talk to people also.
The best thing we did to make the cruise memorable was join the cruise critics site and meet up with people from that website - we had a lot of activities and a lot of fun with them. Hope this helps- enjoy your cruise!
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Old May 30th, 2011, 01:57 PM
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My two-week South America cruise on the Sun last year was the best cruise that I have ever taken, and it spoiled me for going on any line other than NCL, because I like its free-style: eat when/where you wish, casual dress always acceptable. The only negative aspects about the Sun were the difficulty in finding a table at the breakfast buffet, the high prices of "options" like bottled water (which I avoided by having the minibar emptied and keeping water in it), and the constant bombardment with buy/spend, which is, however, not different from other lines. (I had previously cruised on HA, where the cafeteria menu was the same as that in the dining room on formal nights, and I subsequently made the mistake of going on RCI, which compared so poorly with the Sun in several respects, especially on offering such inferior food in the cafeteria on formal nights, that I will never do it again.)
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Old May 31st, 2011, 05:25 PM
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Sounds like I am going to have an excellent time when I go!
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