Regatta is a beautiful ship. The penthouse cabin was terrific. That, my friends ends the good news. 1_ Food and service are mediocre to OK. Servers, for the most part while being very pleasant are untrained. Staff is trained to say no to requests like a special meal, or coffee in one room rather than another. I overcame this problem but its a lot of work. The Gen. Mgr, Mr. Volpe, is intimidating and confrontive; with a cavalier attitude. He'd be better fitted to a Motel 6.
We avoided the cattle car embarking by not going on the scheduled flights. Even with a huge payment to do that it was a hassle to get anything done which was the case for anything one wanted done before boarding.
The ship has too many rules, all of which make it easier for them to "handle" you and create inconvenience for you They create lines out of nowhere. The fun is avoiding those lines. The butler is a joke. Close to worthless even if you push him. We had to take care of dinners, disembarkment, requests by ourselves as no one pays attention to thre "butlers". Staff is very nice that's not enough at $1000 per day.
They try to rip you off at every turn. Price of the water, internet useage, tours etc. We took only one tour which was over priced and under guided. The rest we did privately. Even the Captain's welcoming party gave one glass of Champagne and a few canapes before launching into a full time sales spiel for anotherr cruise.
Entertainment, with rare exception was embarrassing. Bars are very amateurish and expensive. Many drinks are not served properly
The height of annoyance occured when we went to get our passports on the penultimate evening. We were told they had been picked up. This was upsetting. After much harangueing a person came out and said we had a $76 deficit on our bill. Even if this were the case, which it was not, we had a $76 credit., why wouldn't they call a "GUEST" instaed of studiously embarassing them and holding them up during disembarkation. This sums up the ship's feeling for me. It is basically 2nd class in everything but the ship itself and iyts advertising agency. Value on a scale of 1 to 10 is a 4 at best. Caveat emptor.