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-   -   Booking rip off (http://www.cruisemates.com/forum/p-o-cruises/399782-booking-rip-off.html)

kh1 November 8th, 2013 10:59 AM

Booking rip off
 
Has any had same as us.me and wife booked 14 months ago at co-operative travel in macclesfield .we was told that there was price promise .book early as booking till about 2 weeks before would be no differance,so we payed 1779 each as there said it would not go down at all if it you would get it back in on board credit or upgrade cabin.much to my horror 2 weeks before we where going they have called it get away .the same cruise as use for 999 and upgrade to a balconey what a rip off .we are now 1560 out of pocket and p&o do not want to now about my complaint ,have been to co op travel and they are not happy about this .
This is are 3rd cruise with p&o never again .going on azura 15th of november to barbados .hope to hear from people with the same problem. Keith & deborah harrison

ruthlessboss November 8th, 2013 01:07 PM

Sorry, most of us can't figure out your money, we see things in dollars.

You must have written in anger here, because it's difficult to figure what you are saying other than we can figure you feel or was rooked.

green_rd November 9th, 2013 10:55 AM

Perhaps some of our UK friends can help. I'm not familiar with the concept of a travel co-op.

I do know that Carnival, part of the same group, offers an Early a Saver fare that acts like what I think you are describing. You have to book this fare specifically in order to benefit from future price drops.

Paul Motter August 12th, 2014 02:37 PM

The thing is this...

There are no price guarantees from cruise lines anymore. They used to have them for years, but they did away from them about five years ago.

In the old days if a price dropped after you paid your final payment you would get a refund or a room credit for the difference. They stopped doing it because it meant every time they dropped prices to sell out a cruise they had to give back too much money.

So, they said you pay whatever you owe when you final payment is due, and that's it.

Just so you know - you probably had until 75 days out (before the ship sailed) to see if you price had dropped, and if it had you could have paid a lower price. That corresponds to the date your final payment was due.

Now- if it drops later, many of us have had the experience of the cruise line STILL offering an upgrade or some onboard credit, if you ask nicely, although they are not obligated to do this. An upgrade is the most likely outcome if it is available, because it costs them nothing.

A GOOD travel agent knows this and would have gone to bat for you. If yous has not done this I would go directly to the cruise line and get all the details about the pricing (what you paid the cruise line, when the price dropped, and if any upgrades or other credits can be offered).

Take matters into your own hands. I cannot guarantee you any results but I think it is worth a try.

winner August 12th, 2014 04:30 PM

I think they have already sailed so asking for upgrade now is useless.


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