Go Back   CruiseMates Cruise Community and Forums > Cruise Lines (Mainstream) > Princess Cruise Lines
Register Forgot Password?

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old August 29th, 2001, 09:00 PM
Alice
Guest
 
Posts: n/a
Default Has anyone booked with Best Price Cruises?

I have been trying to book my 10- day Eastern Caribbean cruise on the Ocean Princess for 3 days now, and no one from Best Price Cruises seems to care about my business?! I am growing quite concerned and would have booked through another agency already, but no one is able to offer the low pubished fares Best Price is. Has anyone booked through these people? Are they reputable?
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old August 29th, 2001, 09:17 PM
Senior Member
Admiral
 
Join Date: Aug 2000
Posts: 1,274
Default Re: Has anyone booked with Best Price Cruises?

In this world... you get exactly what you pay for, generally. The key word here is "value"... not price. Service is part of "value".
Reply With Quote
  #3 (permalink)  
Old August 29th, 2001, 10:24 PM
Senior Member
Admiral
 
Join Date: Aug 2000
Posts: 2,266
Default Re: Has anyone booked with Best Price Cruises?

Alice,

My travel agent usually has no trouble matching legitimate fares that I find on the Internet. If a cruise fare is significantly cheaper than what you can get from your local travel agent can book, it probably is not legitimate. It also is a lot easier and more convenient to handle arrangements when I can walk to the agent's office (two blocks from my home) to pick up information packets, cruise tickets, etc.

In the case of the 10-day cruises aboard MV Ocean Princess this fall, the cabins that web sites were advertising at very low fares (about $850 PPDO) seem to have sold out.

If an on-line travel agency has not responding in three or four business days, eiher the agency is not reputable or the agency is not receiving your communication. I recommend moving on. In this case, I'm suspicious that the agency is not responding because they failed to remove the ad from their web site in a timely manner and don't want to be "stuck" for the difference between the actual fare and the advertised fare. There's negative profit in selling below cost!

Norm.
Reply With Quote
  #4 (permalink)  
Old August 29th, 2001, 11:34 PM
Kuki's Avatar
Moderator
Admiral
 
Join Date: Aug 2000
Location: Right here :)
Posts: 22,384
Send a message via AIM to Kuki
Default Re: Has anyone booked with Best Price Cruises?

Alice,
While I can't say I would know anything about this particular situation, I have used Best Price Cruises before, with no problems.
They handled a CruiseMates Group cruise for us Thanksgiving 99, with almost 500 people in the group, almost without a hitch.
U may have simply been unlucky with the particular agent who answered your call. Call their toll free #, ask for Ron Russo, and discuss your situation. After a conversation with him, I'd bet someone takes care of u.

Regards,
Kuki
Reply With Quote
  #5 (permalink)  
Old August 30th, 2001, 01:50 AM
Alice
Guest
 
Posts: n/a
Default Re: Has anyone booked with Best Price Cruises?

Thank you all for your input and comments!
EnireMCC- I realize you get what you pay for, but you are either in business to make money or you are not.
Norm- I have wondered the same. The web site still lists a standard balcony at $999. but is it due to expire 8-31-01, maybe i will get a call on 9-1-01
Kuki- You had the most encouraging words of all. I will be sure to be on the phone first thing tomorrow with Ron Russo. Thanks again for the contact!!
Reply With Quote
  #6 (permalink)  
Old August 31st, 2001, 06:02 PM
Alice
Guest
 
Posts: n/a
Default Re: Has anyone booked with Best Price Cruises?

Thanks again Kuki!!

I called the next morning, and while Ron Russo- the Director of Operations was not available, Cathy the Manager was. Cathy was very professional, concerned, reassuring and put me straight through to an agent named Beth- who took great care of me and kept me on the line while she confirmed our travel plans. I am pleased to say we are now confirmed on the Ocean Princess 10-31-01 Eastern Caribbean cruise and can hardly wait!!

Alice
Reply With Quote
  #7 (permalink)  
Old September 5th, 2001, 01:04 AM
Kuki's Avatar
Moderator
Admiral
 
Join Date: Aug 2000
Location: Right here :)
Posts: 22,384
Send a message via AIM to Kuki
Default Re: Has anyone booked with Best Price Cruises?

Alice,
I'm delighted that u were able to get the cruise u wanted, at the price u wanted. Goes to show that even within the same agency, all TAs are not created equal.

Regards,
Kuki
Reply With Quote
  #8 (permalink)  
Old September 5th, 2001, 10:31 PM
Senior Member
Admiral
 
Join Date: Aug 2000
Posts: 2,266
Default Re: Has anyone booked with Best Price Cruises?

Alice,

I'm glad to hear that it worked out so well.

My experience is that there's a person in every organization who can get a problem solved very quickly, but that it's often a challenge to get to that person. I'm glad to hear that you did!

I have been salivating over the the "Eastern Caribbean Islander" 10-day itinerary aboard MV Ocean Princess for some time, and had thought of taking it this fall. It's a fantastic itinerary aboard a magnificent ship. Unfortunately, the scheduling didn't work for a friend so we're going to the Mexican Riviera in November aboard sister MV Sea Princess instead. Perhaps in the spring....

Anyway, have a great cruise!

Norm.
Reply With Quote
Reply

Bookmarks

Tags
agencies, best, bestpricecruises, booked, cruise, cruises, cruisescom, day, fare, find, price, princess, problems, review, reviews

Similar Threads
Thread Thread Starter Forum Replies Last Post
Check the price of your booked cruise balabusta Chit - Chat for Cruisers 5 August 2nd, 2010 04:19 PM
Price Change...booked through Carnival LAcruiser Carnival Cruise Lines 3 February 17th, 2005 09:39 AM
Just booked Destiny for next year ...GREAT PRICE Thoth Carnival Cruise Lines 5 October 11th, 2004 09:42 AM
Booked a cruise, now given lower price froom othe TA, what t MichelleJed Carnival Cruise Lines 1 February 25th, 2004 02:45 PM
Price drops on booked cruises Randall Ask CruiseMates Staff 7 November 25th, 2001 09:29 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 10:42 AM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1