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  #1 (permalink)  
Old December 4th, 2001, 09:38 AM
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Join Date: Oct 2000
Posts: 2,404
Default Refunds

I am waiting to get a $500 refund from Princess for my 11/17/01 cruise on Golden. After the prices dropped on my cruise my TA managed to get me a refund. I had to give up the cabin I was in and take a GUAR Outside cabin because of it.

It has been 6 weeks now since I agreed to the change. Princess hasn't credited my credit card yet!!

Does anyone know how long this is suppose to take?
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  #2 (permalink)  
Old December 4th, 2001, 10:42 AM
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First Mate
 
Join Date: Aug 2000
Posts: 292
Default Re: Refunds

I don't know how long it's supposed to take, but can tell you that last spring it took them four months to refund us $400 owed... I was beginning to wonder if it would ever happen, but it did eventually show up on the VISA statement.
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Old December 4th, 2001, 12:56 PM
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Join Date: Apr 2001
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Default Re: Refunds

Hi Rick

We also are supposed to get a refund of $810 for our Golden cruise in Feb., my TA said Princess told her it would be about 3 weeks. they are refunding us a check as we paid cash but since it has only been less than a week since we were promised the refund I can't help you on the answer. Hopefully someone who has received the refund already can answer that for both of us. We were able to keep our same cabin although we could have taken a mini-suite for the same price(no refund) or taken a lower cat. and received a $1001 refund.
Cindi
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Old December 5th, 2001, 03:55 PM
Ron Ron is offline
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Default Re: Refunds

It can take up to 8 weeks to get a credit. If you want to expedite send your letter addressed to the president registered so you know it reached his office.
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