Trying to get a deposit back from Princess for 1,200 dollars and was told my cancellation request was 1 day late and therefore not refundable. After many calls they said they would credit this amount towards a future cruise. I declined offer stating I wanted my full refund. Now they say because I refused offer, I would lose entire amount. Any suggestions?
Any chance you also had insurance, just hope you can come to an agreement with the cruiseline, if they do give you a credit, have heard it takes around 2 months to get through, good luck and let us know what the outcome is.
Ouch... but I don't understand why you would turn down the credit toward a future cruise when Princess was, in a way, actually being 'generous'. They have to enforce deadlines or would be sailing with half-empty ships all the time. I would suggest you try and get the $1200 credit back.